Customer Service, New Zealand

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Lumino the Dentist

Practice Manager

  • Posted 6d ago
  • On Site
  • Part Time
Location

Gore

Job Description

Company Description
Lumino The Dentists is New Zealand's largest dental healthcare provider with over 120 practices across the country. We offer the support and network of a huge community of professionals, whilst remaining true to our roots and embedded in the communities we support and care for.

Lumino Gore is on the hunt for a Practice Manager to join our close-knit team! Our practice is made up of experienced clinicians and support staff, all working together to provide the highest quality patient care.

Lumino Gore is looking for a Practice Manager for their busy, popular practice. This role can be anywhere from 25 - 35 hours per week, and the days and hours are negotiable for the right candidate.

Job Description
As Practice Manager, you will play a key role in ensuring the smooth operation of our practice. Your responsibilities will include:

  • Reception: You will be reception based and have reception duties
  • Team Leadership: Guide and mentor our team with clarity and positivity, promoting a collaborative and high-achieving environment.
  • Operational Management: Oversee day-to-day operations, including staff scheduling, management, and ensuring our practice runs smoothly.
  • Patient-Centric Care: Address patient inquiries and ensure exceptional care to maintain our practice's reputation for excellence.
  • Financial Oversight: Manage budgeting and billing processes efficiently, maintaining the practice's financial health.
  • Strategic Collaboration: Work closely with our clinicians and support team to achieve practice goals and enhance patient experiences.


As a Lumino Practice Manager, you also join a nationwide network of peers, enjoying ongoing learning and development opportunities - with an interesting, challenging career path.

Qualifications
To step into this opportunity we are looking for the following skills and experience:

  • Demonstrated experience as a Team Leader or Manager (Practice Management in dental or medical would be ideal but is not essential)
  • Confident leadership skills, with the ability to give and receive feedback
  • Well-developed interpersonal skills and the ability to communicate effectively with both our people and our clients
  • The ability to work well under pressure, to multi-task and be flexible
  • An understanding of the financial aspects of a business and knowledge of budgets, sales targets, utilisation, and profit & loss statements
  • Confidence with and the aptitude to learn new technology



Additional Information

  • Internal Mobility: As part of a large company, you have access to opportunities for growth and movement within the network.
  • Long Service Benefits: We recognize and reward loyalty and dedication.
  • Discounted Health Insurance: Access Southern Cross health insurance at a discounted rate.
  • Retail Discounts: Enjoy savings at various retailers through Boost Benefits.


For your chance to make a meaningful impact, drive positive change and lead a fantastic team - please submit your interest today!

Hard Skills Required

  • Practice Management
  • Financial Oversight
  • Staff Scheduling
  • Customer Service
  • Operational Management

Soft Skills Required

  • Leadership
  • Communication
  • Problem-Solving
  • Adaptability
  • Team Collaboration

Company Video

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Find Call Centre and Customer Service Jobs in New Zealand

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Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.

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