Customer Service Specialist Primary Connect Jobs in New Zealand

Are you passionate about turning data into actionable insights? Do you thrive in a dynamic environment where your analytical skills can make a real impact? Join the Far North District Council as a Business Intelligence Data Analyst and be at the forefront of driving data-driven decision-making in our community.

Te Wero – The Challenge

The Business Intelligence Data Analyst will play a crucial role in supporting local government operations by transforming raw data into actionable insights. This position involves several key responsibilities:

• Data Collection: Gather data from various sources, working with departments for comprehensive collection.
• Data Analysis: Use advanced techniques to analyse large datasets, identifying trends and anomalies.
• Data Interpretation: Interpret analysis results to create clear reports for evidence-based decision-making.
• Improving Services: Identify areas for improvement in public services through data analysis.
• Driving Efficiency: Streamline operations by identifying inefficiencies and recommending improvements.
• Collaboration: Work closely with departments and stakeholders, translating complex data for non-technical audiences.
• Technology Utilisation: Use business intelligence tools to automate data processes.
• Continuous Improvement: Stay updated with trends in data analytics to keep the government at the forefront of decision-making.

If you're a detail-oriented professional with a knack for problem-solving and a desire to contribute to the growth and development of the Far North District, we want to hear from you!

I ā koe - About You

The ideal candidate will possess:

• Relevant Degree in Computer Science, Mathematics, or Statistics
• 3+ years in Business Intelligence
• Strong analytical and problem-solving abilities
• Ability to translate business needs into data solutions
• Proficient in creating effective data visualisations and dashboards
• Experience with BI tools like Tableau, Power BI, etc.
• Excellent communication skills for non-technical stakeholders
• Meticulous in data validation, cleaning, and quality assurance
• Proficient in SQL and data manipulation languages
• Experience with MS SQL Server (2008-2017), SSRS, SSIS, SSAS
• Knowledge of Data Warehousing and related architectures
• Excellent organisational skills for managing multiple tasks/projects
• Effective verbal and written communication
• Experience in implementing and configuring reporting systems
• Local Government experience preferred

Tā mātou āroha – What We Offer

Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community.

You will be given all the tools of the trade to hit the ground running.

• Learning & Development plan to ensure your ongoing growth and success within the organisation.
• The salary for this position is Grade 17 within Council's salary structure (Band: $91,464 to $107,605 pro rata per annum) dependent on qualifications and experience, plus Kiwi Saver.
• Business first approach with flexible/hybrid options.
• Free $100,000 life insurance scheme (conditions apply).
• Free Will package, so that if the unexpected happens your family is supported.

Take the next step in your career and help us build a smarter, more efficient community. Apply today and be part of a team that values innovation, collaboration, and excellence.



Creating Great Places, Supporting our People