Customer Service Specialis, New Zealand

Customer Service Specialis Jobs in New Zealand

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Toyota NZ

Service Advisor

  • Posted 4d ago
  • On Site
  • Full Time
Location

Dunedin

Job Description

Give you career a boost and join Cooke Howlison as a Service Advisor! A new opportunity has arisen to join our Dunedin Toyota team, we are committed to providing the best possible experience for our customers, the Service Advisor role contibutes to our existing frontline After Sales Team in a dynamic work environment.

The Cooke Howlison Motor Group is Otago’s largest automotive group and has been a trusted name in the automotive industry since 1895. We’ve committed ourselves to creating the perfect combination of great people and great brands and we’re proud of our ongoing success in the local market.

The Advisor role coordinates service or repair appointments for customers, from the welcome to the collection of the vehicle, including completing the invoice for work carried out. Successful Service Advisors provide an exceptional customer experience in line with the Toyota New Zealand Customer First programme.

The role requires commitment and enthusiasm and the successful candidate must have a can do attitude. You will also have excellent communication skills, an outgoing personality and customer service experience. Strong administration and computer skills with excellent attention to detail are also a key part of the role.

Toyota has a strong commitment to continuous improvement, we provide extensive training and a support programme for the successful candidate.

We offer the successful candidate excellent working conditions and the opportunity to join Otago’s leading motor vehicle dealership.

  • A clean and current drivers licence is required.


While experience in the industry would be an advantage full training will be given - attitude is more important than experience!

  • A pre-employment drug and alcohol test is required.
  • A NZ work visa is required


If this is the challenge you are looking for and you have the drive to get you there to make this role your own, then apply on line today.

All applications will be treated in the strictest confidence.

Hard Skills Required

  • Automotive Knowledge
  • Service Scheduling
  • Order Processing
  • Computer Proficiency
  • Technical Understanding

Soft Skills Required

  • Customer Service
  • Communication
  • Team Collaboration
  • Problem-Solving
  • Attention to Detail

Benefits and Perks

  • 🩺
    Health Insurance
  • 🎉
    Employee Discounts and Rewards
  • ☕
    Work Café
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • ❤
    Care and Appreciation

Job Schedule

  • Shift Work
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