Customer Service Representative, New Zealand

Customer Service Representative Jobs in New Zealand

Far North District Council

Property Information Officer

  • Posted 2w ago
  • On Site
  • Part Time
Location

Kerikeri


Salary

$50.55  -  $59.47 k/yr


Job Description

Are you passionate about property and keen to make a difference in your community? Far North District Council is looking for a dynamic and detail-oriented Property Information Officer to join our dedicated team. In this role, you'll be at the heart of our property services, providing essential information and support to residents, businesses, and stakeholders. If you thrive in a fast-paced environment and have a knack for accuracy and customer service, we want to hear from you!

Te Wero – The Challenge

This position offers a flexible work schedule of 32 hours per week. You have the option to distribute your workload across four or five days, as agreed upon with the Team Leader - Property Information. This arrangement allows for a balance between professional responsibilities and personal commitments, ensuring both efficiency and flexibility in your work routine.

The role of Property Information Officer is to ensure that the Far North District Councils’ property information and Land Information Memorandum (LIM) functions are managed in compliance with relevant legislation, the FNDC Information Management Strategy, Policy, and Business Rules must be adhered to. This involves:

  • Maintaining the currency, accuracy, relevance, and completeness of FNDC electronic records within the Property Administration System and the Electronic Document Management System (EDRMS).
  • Promoting the value and importance of these records to staff, ensuring they understand and utilise the systems effectively.


By doing so, we ensure that all property-related information is up-to-date, accurate, and easily accessible, supporting efficient and transparent operations within the council.

I ā koe - About You

We’re seeking a candidate with:

  • 3-5 years in Property Information roles.
  • Expertise in property administration, GIS, and document management systems.
  • Strong knowledge of local government legislation (e.g., LGOIMA, RMA, Building Act).
  • Familiarity with local authority functions.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Excellent written and oral communication skills.
  • Problem-solving and customer-focused approach.
  • Valid Driver's Licence.
  • Strong interpersonal and collaboration skills.
  • Detail-oriented and accurate.
  • Organisational skills with the ability to meet deadlines.
  • Commitment to customer service excellence.
  • Process improvement mindset.
  • Ability to engage with diverse stakeholders.
  • High-level relationship management skills.
  • Community-focused with a drive for continual improvement.


Tā mātou āroha – What We Offer

Far North District Council are proud of our diverse workforce and are committed to maintaining an inclusive workplace where everyone feels valued and respected. We are a progressive and growing council filled with like-minded people who love what they do and are committed to providing superior services to residents and their community.

You will be given all the tools of the trade to hit the ground running.

  • Learning & Development plan to ensure your ongoing growth and success within the organisation.
  • The salary for this position is Grade 10 within Council's salary structure (Band: $50,546 to $59,466 pro rata per annum) dependent on qualifications and experience, plus Kiwi Saver.
  • We offer hybrid working, flexible work arrangements.
  • Free $100,000 life insurance scheme (conditions apply).
  • Free Will package, so that if the unexpected happens your family is supported.


Be part of a forward-thinking council that values innovation, collaboration, and excellence. Apply today and help us shape the future of the Far North District!



Creating Great Places, Supporting our People


Hard Skills Required

  • Property Administration
  • GIS & Document Management
  • Local Government Legislation Knowledge
  • Data Accuracy & Recordkeeping
  • Microsoft Office Proficiency

Soft Skills Required

  • Customer Service
  • Communication Skills
  • Problem-Solving
  • Attention to Detail
  • Team Collaboration

Benefits and Perks

  • 🎖
    Long Service Rewards
  • 💼
    Life Insurance
  • 🧕
    Inclusive Workspace
  • 🤱
    Extended Parental Leave
  • 💚
    Counselling Services
  • 🧠
    Mental Health Workshops
  • Flexible Work
  • 🎉
    Employee Discounts and Rewards
  • Care and Appreciation
  • 🏛
    Fully Paid Jury Service
  • 🏎
    Competitive Salary
  • 🏘
    Work from Home

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