Customer Service Representative Jobs in New Zealand

• Interesting work
• High-priority projects
• Lower Hutt based
• Fixed term until June 2026

About Us
Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive. Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt.

About the role
The Senior Project Manager is responsible for the overall integrity and delivery of Go Digital projects. You will develop and maintain individual projects and work with the Programme Manager to ensure projects align with the overall Go Digital Programme and organisational wide change programme. You will be responsible for managing the successful delivery of Go Digital projects, within budget and timeframes, to quality standards, and within agreed scope.

The Go Digital Programme is an investment in transforming council's digital operating systems, the way we work, and how our customers engage with Council.

This is Hutt City Council's response to the growing expectations of our customers for a council that is innovative and effective; and the delivers services when and where people need them.

About You
We need someone who wants a fast paced and important role within Council and requires and energetic team player who is able to provide leadership to numerous project teams. You will have excellent communication skills and the ability to build excellent relationships with stakeholders. You will have an exemplary track record of being able to co-ordinate multiple priorities at the same time, while achieving a quality outcome.

The ideal candidate will have the following skills and attributes to succeed in this position:

• Experience working on projects that are organisation wide, with multiple stakeholders and complex change management requirements
• Experience and understanding of project management frameworks and methodologies
• Excellent stakeholder engagement and oral and written communication skills
• Ability to work under pressure, to tight deadlines, prioritise workload and be adaptable to changing priorities.

Applications close Wednesday 29 January 2025
Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.