Customer Service Representative Dash Kaikura Jobs in New Zealand

• Competitive salary + Kiwi saver
• Disability Support + A Work Life Balance that suits your needs
• EAP support + Respectful Culture + Career Development Opportunities
• Location and days are flexible for the right applicant – 20 working hours

Competitive Pay Rates

Join a team dedicated to empowering individuals to live their best lives!

Who we are | Ko wai mātou

Geneva Healthcare, a trusted leader in healthcare services for over 16 years, is seeking a passionate and driven Individualised Funding Coach to join our Deaf and Disability Support Services division. This role is your chance to make a meaningful impact by helping clients and families design and manage support services tailored to their unique needs.

About the role | He kōrero whakamārama mō tēnei tūranga

As an Individualised Funding Coach, you’ll work alongside clients across the country to support their journey toward independence and quality care. Key responsibilities include:

• Personalised Budgeting: Helping clients set up and manage individualised funding budgets.
• Empowering Clients: Guiding clients to make informed decisions about their care and providing practical advice on recruitment, payroll, and compliance.
• Problem Solving: Supporting clients to navigate social, emotional, and financial challenges.
• Building Networks: Establishing connections with government and community groups to enhance available resources.
• Continuous Improvement: Providing feedback and recommendations to enhance service delivery and outcomes.

What you will bring | Ngā tohungatanga mō tēnei tūranga

• 3+ years of experience in the health and disability sector.
• Knowledge of the Enabling Good Lives approach.
• Strong budgeting and IT skills, including proficiency in Microsoft Excel.
• Excellent time management and autonomy in your work.
• Demonstrated ability to work collaboratively with clients and whānau to deliver tailored services.
• Understanding of Te Tiriti o Waitangi and commitment to cultural sensitivity.
• Full NZ Driver’s License.

Preferred:

• Experience working with people with disabilities or diverse needs.

What We Offer:

• A supportive and culturally diverse workplace.
• Opportunities for professional development.
• A chance to contribute to innovative, client-centered services.

About Geneva Healthcare:
At Geneva Healthcare, we provide ACC, Te Whatu Ora, and MOH-funded support services, empowering clients to rehabilitate in their own homes and communities. Our vision is to be a leader in delivering innovative, flexible, and integrated community support and rehabilitation services.

How to apply | Me pēhea te tono mai

If you are looking for an exciting new role and working with fantastic people, click the apply button and bring your skills to our organisation today! Please apply with your CV and cover letter telling us about yourself.

Applications Close | Te katinga o tēnei whai tūranga: 14 February 2025

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit

Geneva Healthcare is committed to providing a safe, inclusive, and supportive environment for all employees and clients.

Reference: #856560ddifc