Customer Service Queen, New Zealand

Customer Service Queen Jobs in New Zealand

1 ... 205 206 207
Apply Save

KiwiRail

People Change Manager

  • Posted 6d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

People Change Manager

  • Change the Future of Rail with KiwiRail
  • Permanent, full-time role based in Ellerslie
  • Flexible working arrangements available



He kōrero mō mātou | About us

At KiwiRail, we’re committed to connecting New Zealand in a way that’s safe, efficient, and sustainable. Our rail network is a critical part of the country’s infrastructure, and we’re proud to support businesses, communities, and the environment. As a team, we embrace collaboration and innovation to keep New Zealand moving forward.



He whakamārama mō te tūranga mahi | About the role

As a Change Manager, you will lead the people side of change, ensuring that KiwiRail’s transformation projects are adopted smoothly and successfully. Working across teams, you’ll focus on preparing, equipping, and supporting employees through change. Your expertise in stakeholder engagement, communication, and change frameworks will help drive positive business outcomes.



Key responsibilities include:

  • Developing and implementing change management strategies.
  • Supporting leadership in fostering a change-ready culture.
  • Engaging and collaborating with stakeholders at all levels.
  • Managing risks and resistance related to change initiatives.
  • Providing training and coaching to teams undergoing change.



Ngā pukenga e rapu nei mātou | What you will bring



We’re looking for someone with:

  • Proven experience in change management, organisational development, or transformation projects.
  • Strong stakeholder engagement and communication skills.
  • A strategic mindset with the ability to execute practical solutions.
  • Familiarity with change management methodologies (e.g., PROSCI, Kotter’s 8 Steps).
  • A collaborative approach and ability to influence at all levels.
  • A passion for continuous improvement and driving positive change.


Nōu te rourou | What’s in it for you

  • Competitive salary and benefits package.
  • Career development opportunities in a growing organisation.
  • The chance to make a real impact on a major transformation.
  • A supportive and inclusive workplace where your expertise is valued.



Kua rite, kia rite | Ready to Make a Difference?

If you’re ready to lead change and contribute to KiwiRail’s success, we want to hear from you. Apply today and be part of our journey toward a stronger, more connected New Zealand.


Me pēhea te tuku tono | How to Apply


Submit your CV and cover letter online. If you’re a current KiwiRail employee, please apply using your internal profile.



Rā aukati | Applications close: Tuesday 22nd of April 2025 (or sooner if filled).



Please note: Successful candidates must pass a pre-employment medical and drug screening. This role requires New Zealand residency or citizenship

Desired Soft Skills

  • Coordination
  • Communication
  • Time Management
  • Attention to Detail
  • Track Maintenance
  • Machinery Operation
  • Safety Protocols

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
    EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🎉
    Employee Discounts and Rewards
    The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • ⛑
    Uniform Provided
  • ⏰
    Flexible Work
  • Bereavement Leave
  • Sick Leave
  • Extended Annual Leave
  • Wellbeing Support

Job Schedule

  • Monday to Friday
  • Shift Work
Report This Job

This Job Is No Longer Available

We're sorry, but this job listing is no longer available