Customer Service Advisor, New Zealand

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ASB Bank Limited

Property Finance Relationship Manager

  • Posted 4d ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

  • Opportunity to further your career in Property Finance
  • Relationship Manager role in our Christchurch based Property Finance team
  • Leadership opportunity



At ASB the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders.

Our team have built their success through the expertise and capability of our highly established and successful Property Finance team. We are recognised as a first choice within the property finance industry for our specialist property investment and development funding packages.



Te tūranga | The role:

We're looking for a Property Finance Relationship Manager to join the team in Christchurch. Reporting to a Property Finance Manager, you'll be responsible for managing the day-to-day requirements of a portfolio of high value customers.

Your main focus will be to understand customer needs and provide appropriate solutions to drive strong customer engagement and retention through your thorough understanding of customer needs and the development of solutions. Equally important will be maintaining a focus on portfolio profitability whilst upholding strong risk and control standards.

A natural leader and mentor, you will also relish the opportunity to develop direct reports, as you will be responsible for management of an Account Manager.



Ō pūkenga | About you:

Preferably tertiary qualified or with a property background, your proven track record in property portfolio management will be complemented by strong credit and lending skills and experience. Your friendly, professional, can-do attitude will quickly establish positive and long-term relationships with your customers and your wider team.

Previous experience as a People Leader is not essential, this is an established and high-performing environment where you will be supported in your success.



Te mahi ki ASB | Working for ASB

In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose.

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

We offer flexible and supportive work environment; we help people grow and celebrate together. Be a part of the growth story that is ASB.

Me pēhea te tono | How to apply?

For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online.

If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

Hard Skills Required

  • Small Business Lending
  • Credit Submissions
  • Financial Analysis
  • Banking Product Knowledge
  • Operational Transaction Management

Soft Skills Required

  • Customer Relationship Management
  • Analytical Thinking
  • Problem Solving
  • Time Management
  • Team Collaboration

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ⚖
    Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • ⏰
    Flexible Work
  • 🍇
    Fruit Box
  • ☕
    Work Café
  • Sick Leave
  • Wellbeing Support
  • Bereavement Leave

Job Schedule

  • Shift Work

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