Customer Insights Coordinator, New Zealand

Customer Insights Coordinator Jobs in New Zealand

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KiwiRail

Team Leader - Container Terminal

  • Posted 2w ago
  • On Site
  • Full Time
Location

Dunedin

Salary

$39 .53/yr

Job Description

  • Based in Dunedin
  • Permanent, full-time opportunity
  • Monday to Friday, 80 hours per fortnight
  • Hourly rate: $39.53/hr



He kōrero mō mātou | About us:

At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.



Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.



He whakamārama mo te tūranga mahi | About the role:

We have an opportunity for a Container Terminal Team Leader to run the day-to-day supervision and management of the operators at our Container Terminal Site.



Key responsibilities include:

  • Coordinate the functions associated with container transfer operations whilst managing the workload and performance of the team
  • Ensure both inbound and outbound freight is moved accurately, efficiently, and safely within the guidelines of KiwiRail’s workplace standards
  • Ensure utilisation, departure time, out turn and other KPI’s are consistently achieved or exceeded
  • Develop strong and connected relationships with key stakeholders, ensuring customer commercial needs, operational and delivery requirements are met
  • Ensure that continuous improvement and customer service are at the heart of your work



Ngā pukenga e rapu nei mātou | What (skills) you will bring:

  • Full NZ Class 1 Driver’s License, Class 2 is desirable
  • 3 years’ experience in Container Terminal Operations or relevant industry
  • Fully licensed as a Container Terminal Operator (TO level 3 or above preferred)
  • Operating knowledge of CTMS/Amicus (preferred)
  • Ability to influence, motivate and lead others
  • Be an ambassador for safe working procedures
  • Strong ability to establish and foster relationships with all relevant stakeholders internally and externally with excellent communication skills
  • An analytical mindset and ability to pro-actively think on your feet and find solutions
  • Ability to prioritize competing demands and be deadline focussed



Nōu te rourou | What's in it for you:

  • Comprehensive training provided to set you up for success
  • Gain hands-on experience in leading a diverse team
  • Enjoy our Scenic trains and Interislander with exclusive discounted travel privileges
  • Access to discounted Southern Cross health insurance for you and your family
  • Access to NZ Rail Staff Welfare benefits, including holiday houses, medical support, and retail discounts



If you’re ready to lead and drive operational success, apply today by clicking the link. Let’s keep New Zealand moving together.



Rā aukati | Application Close: Tuesday 11th March 2025



Important notice: Please Note, all successful candidates must undergo and pass a pre-employment medical and drug screen. Due to the nature of this role, we require successful candidates to hold a NZ residence or citizenship*

Hard Skills Required

  • Container Operations
  • Logistics Coordination
  • CTMS/Amicus Knowledge
  • Safety Compliance
  • Data Analysis

Soft Skills Required

  • Time Management
  • Coordination
  • Communication
  • Attention to Detail
  • Approachable

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
    EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🎉
    Employee Discounts and Rewards
    The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • ⛑
    Uniform Provided
  • ⏰
    Flexible Work
  • Sick Leave
  • Bereavement Leave
  • Extended Annual Leave
  • Wellbeing Support

Job Schedule

  • Monday to Friday
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