Customer Experience Engineer Jobs in New Zealand

We are looking for a Team Leader who will lead our front-line Security Team on-site at one of our retail sites in Ormiston. The role is highly dynamic and provides significant opportunity to grow with a supportive organisation committed to developing you.

You must be able to bring a high level of leadership, and communication to lead our close-knit team each day!

What’s on offer:

• Full Time Permanent role – day & evening shifts
• Competitive pay depending on relevant experience & be paid weekly!
• Training and Development Opportunities – National Certificate in Security Level 3, First Aid Certificate and more!
• Work in a professional high-level team & environment
• Develop in your role – become a key leader within our team

About Us:

Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities.

About the role:

• Maintain a good relationship with customers, retailers and centre management.
• Leading and Supervising other guards on shift (i.e. managing breaks and duties)
• Observing and reporting
• Responding to emergencies and threats as needed
• Controlling mall access including lock up/unlock duties
• Escalate issues, concerns and events to the Site Security manager.
• Incident and Daily reporting
• Monitor CCTV
• Active patrolling of the mall

About you:

• Some security experience or a Green COA Security License is advantageous; however if not & you are the right person, we can help you obtain one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
• Must be flexible on availability with day and evening shifts– and must be available to work at least one weekend day each week.
• Able to take directives on board from Operations Managers
• Strong communication skills to be able to interact and communicate with the client and take directives.
• Must be professional, reliable, confident & honest
• Possess the ability to engage & build relationships with a diverse range of people.
• Must be highly skilled in communication and leadership
• Possess a professional work ethic and desire to take responsibility
• Strong focus on delivering high quality security-solutions
• Excellent verbal & written English communication skills and attention to detail
• Physical fitness – able to walk and stand for long periods of time
• Applicants for this position should have NZ residency or a valid NZ work visa.

If these role interest you, apply now with your CV – we would love to hear from you!