We are looking for a vibrant individual who is a team player and loves providing exceptional customer service. The role involves providing exceptional customer service as part of the operational team which handles multiple functions of the business.
Your main responsibilities include:
Providing exceptional customer service while building rapport with customers (mostly B2B)
Processing sales and returns in an efficient and accurate manner
Picking orders for delivery & collection
Loading of goods on to customer vehicles (by hand and by forklift)
Handle general enquiries about price and availability of product
Cycle counts and assisting with correct and accurate inventory levels
Strictly adhering to health and safety policies and procedures
About you: Currently our team is experiencing fast growth so is very busy and we require a positive individual who is excited by that growth that wants to roll up their sleeves and get stuck in. You will play a key role in ensuring our loyal customers are given the upmost care and service. To be successful you will be able to build and maintain effective relationships with customers by being solutions focused.
Exceptional customer services skills
Must have full clean class 1 driver licence (or higher)
Forklift Licence/Experience is an advantage but can be taught on the job
Must be fit and healthy: Role is physically demanding and requires frequent heavy lifting
Competent computer and numeracy skills will be required.
Must have a strong health and safety focus. Safety is a core value for our company, so it is essential that you take safety seriously and have the drive to use safe practices within the workplace.
Our Benefits:
Monday to Friday role where you get to enjoy all of what beautiful Queenstown has to offer in your weekends
Competitive hourly rate & Staff-buying privileges
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Health & Wellbeing initiatives including an Employee Assistance Programme
Joining an inclusive and diverse team and company
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
