Civil Crew Member, New Zealand

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PlaceMakers

Trade Support Team Member

  • Posted 4w ago
  • On Site
  • Full Time
Location

Taupō

Job Description

PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking a sales support professional to join our Trade Support team based in our Taupo Branch. Close to alpine mountains, rivers and the magnificent Lake Taupo, you could be living and breathing the kiwi dream if you want to relocate !

The role:
We are currently recruiting a Trade Support Team Member to join the team as a permanent full-time (40h per week across Monday to Friday and rostered Saturdays). This will be a busy yet varied role where you will be responsible but not limited to the following -

  • Receive incoming calls from trade customers
  • Give advice on PlaceMakers products and services
  • Follow-up customer inquiries and orders with the dispatch area.
  • Source and Order special goods
  • Handle general price enquiries
  • Provide backup service for Account Managers


About you:
The time-sensitive nature of our customers’ needs requires you to work at pace and input data accurately and within specified timeframes. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment.
We will ideally be looking for someone who has some understanding and experience relating to the building/Trade sector, however it will be your Sales and customer service skills which we will be most attracted to.
As your role will also see you liaising with other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You’re engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value.
Your tech savy skills, energy and your drive will be really important for this role.


What’s on offer?

  • Competitive salary
  • Staff-buying privileges
  • Genuine development opportunities that come with being part of the wider Fletcher Building Group
  • Employment Education Fund
  • Health & Wellbeing initiatives including an Employee Assistance Program
  • Be part of a supportive and inclusive culture


APPLY TODAY

Please note: A full pre-employment medical, including drug test will also be required as well as the legal right to work in NZ indefinitely.

Our Talent Acquisition team are on leave over the Christmas period, and not returning to the office until the week of the 6th of January 2025, so please note that there will be a delay in us getting back to you with an update on the status of your application.
Meri Kirihimete | Merry Christmas

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

Hard Skills Required

  • Data Entry
  • Sales Support
  • Product Knowledge
  • Order Processing
  • Customer Inquiries Handling

Soft Skills Required

  • Communication
  • Time Management
  • Problem-Solving
  • Organization
  • Pressure Handling

Job Schedule

  • Monday to Friday
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