Company Description
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand's leading University. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ's largest employers.
Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.
Job Description
Te Whiwhinga mahi | The opportunity
We are currently seeking to recruit a full-time, permanent, Senior Admissions Adviser within the Department of Student Services. This will be a great opportunity for a confident and experienced individual who can not only deliver on the operational aspects of the role, contribute to continuous improvement of processes and procedures for Applications and Admission, working alongside Admissions Team Leaders. You will be reviewing and making recommendations on improvements and taking this through to implementation. Leading the review and approval of application and admission related information for publication, managing the Oracle Service Cloud content. You will also be focused on the transfer/cross credit process, creating the process and making it functional. While in the Senior role you will also lead training improvements related to Applications and Admissions that are in line with the University’s strategic objectives and driving towards achieving agreed KPI’s.
This role will be primarily be based in the City Campus but will need to be flexible to work across different faculties, across campuses and it will need someone that is agile and forward thinking.
This is a full-time, 37.5-hours-per-week on a permanent contract. The salary range for this role is $72,000 - $75,000 per annum, depending on experience and qualifications.
For more detailed information, please refer to the position description.
He kōrero mōu | About you
You will be highly motivated with excellent communications skills, ideally you will have experience working with policies and regulations, as well as managing successful stakeholder relationships at all levels, and working effectively in an area of high-volume work load.
Nga Pūkenga Motuhake | Important Skills and Knowledge
- Experience in reporting and analysis.
- Advanced knowledge and experience using PeopleSoft.
- Significant experience in the use of the National Academic Recognition Information Centre (NARIC) databases and the Australian National Office of Overseas Skills Recognition (NOOSR) databases.
- Subject matter expertise around the New Zealand secondary school qualifications and admission requirements.
- Subject matter expertise in establishing qualification equivalence, assessing academic attainment and applying those outcomes against set guidelines and criteria.
- Understanding of global English language proficiency assessments and their relevance in the New Zealand context.
- Demonstrated skills and experience in working collaboratively with a diverse range of stakeholders and cross-functional teams, and supporting change
- Kia Whakamana i te Tangata Acknowledging, maintaining and restoring the mana and tapu of individuals, whānau and communities.
- Preferred: Bachelor's degree or equivalent tertiary qualification.
Mō tō mātou rōpū | About the team
Reporting through to the Admissions Manager, Student Services, you will be working along side Admission Team Leaders, and other Senior Admissions Advisors.
Ngā āhuatanga kei a mātou | What we offer
The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.
The University is committed to providing an excellent working environment through the following:
- Flexible employment practices (including working from home and flexible hours)
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks' annual leave
In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.
For more information, please visit Staff Benefits.
Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 27/04/2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Theresa Faamoana - t.faamoana@auckland.ac.nz for more information. Please note we are happy to answer your questions but we do not accept applications by email.
Additional Information
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
