He kōrero mō mātou | About us: If life’s a journey, KiwiRail is a great way of keeping your career moving through it. Ours is a fast-paced, inspiring, and truly customer-focused culture – where your career will connect you to real opportunities, while balancing work and whānau life.
The reception area is the first point of contact with the customers, suppliers and the public. It is important that this area and the office environment is well maintained and presented in a consistently tidy manner to display KiwiRail as a professional organisation to visitors. This role also plays a key part in supporting the corporate office spaces, facilities, visitor car park management and assisting the wider KiwiRail, Interislander and Great Journeys Team.
He whakamārama mo te tūranga mahi | About the role:
Oversee the Reception Area; visitors, courier services and kitchen supplies
Oversee administration, mail, stationery, and deliveries.
Oversee access security
Oversee the safety protocols within Reception and the Station Building
Work in conjunction with the Senior Customer and Corporate Host
Ngā pukenga e rapu nei mātou | What (skills) you will bring:
4 years secondary school, a Business Administration would be advantageous
1 year experience in administration/reception/customer service
Excellent customer Service
Excellent communication Skills
Work rights to work in New Zealand
Nōu te rourou | What's in it for you:
Southern Cross discounted health insurance for you and your family
A fantastic team culture that values diversity and collaboration
Exclusive travel discounts on our Interislander and Great Journey NZ services
A diverse, energetic workplace
Access to discounted holiday homes and retail benefits via NZ Railway Staff Welfare Trust
Kua rite, kia rite | Ready to Make a Difference? KiwiRail is dedicated to fostering an inclusive and diverse workplace. We encourage applications from all backgrounds and communities. All successful candidates will undergo pre-employment medical and drug screening. NZ residency or citizenship is required.
Me pēhea te tuku tono | How to Apply: Hit the apply button now to submit your application of interest. Rā aukati | Application Close: Sunday 9th March 2025 unless filled prior
Important Notice: *Please Note, all successful candidates must undergo and pass a pre-employment medical and drug screen. Due to the nature of this role, we require successful candidates to hold a NZ residence or citizenship*
*Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies*
Hard Skills Required
Learning Design
Digital Learning Transformation
Learning Management Systems
NZQA frameworks
Soft Skills Required
Communication
Coordination
Time Management
Attention to Detail
Benefits and Perks
🤱
Extended Parental Leave
🏘
Work from Home
🧕
Inclusive Workspace
❤
Care and Appreciation
EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
🧠
Mental Health Workshops
💚
Counselling Services
📈
Professional Development
🛂
Visa Sponsorship
🎉
Employee Discounts and Rewards
The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
