Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial well-being for all New Zealanders.
Part of the wider FCO team at ASB North Wharf is the Customer Verification Services (CVS) team which consists of experts who support the on-boarding and on-going customer due diligence of entities and individuals.
This specialist team extends our ongoing commitment to regulatory and reporting requirements, ensuring compliance while at the same time making these processes as easy and simple as possible for our customers and front-line colleagues. We are currently looking for an Associate KYC Analyst to join our CVS team on a fixed term basis.
Mo te tūranga | About the Role:
As an Associate KYC Analyst, you will be a contributor in the CVS Operations team, providing support for customer on-boarding or change in circumstances, including the more complex requirements for trusts, entities and individual due diligence. Further responsibilities include:
- Support our internal and external customers with AML/CFT onboarding requirements for account opening and ongoing customer due diligence
- Analyse and interrogate data received from various systems, Customers, and other sources to identify and verify customers
- Maintaining the confidentiality of customer information and circumstances in line with privacy legislation and internal policy
- Collect information from front line staff and customers
Ngā mea kia whai angitū ahau? | What do I need to be successful?
To be successful in this role you will demonstrate the following experience and key attributes:
- Outstanding customer service skills with proven experience in a customer focused role
- Strong analytical and investigative capabilities with the ability to dig deeper and explore areas of grey
- Excellent communication skills with the ability to articulate complex information simply and diplomatically
- Strong attention to detail, problem-solving skills and a high level of initiative
- Exposure to and understanding of the Financial Crime disciplines will be viewed favourably.
Te mahi ki ASB | Working for ASB
In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose.
In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.
We offer flexible and supportive work environment; we help people grow and celebrate together. Be a part of the growth story that is ASB.
Me pēhea te tono | How to apply?
For more information on responsibilities and requirements see the attached position description, please note that all applications must be received via our careers site online.
If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
