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ASB Bank Limited

FCO Office Coordinator

  • Posted Today
  • On Site
  • Full Time
Location

Auckland


Job Description

Kia ora, Talofa, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka

As a member of ASB's Financial Crime Operations team you will drive operational excellence in the way we help protect ASB and its customers from the impact of Financial Crime. You will contribute in a meaningful way to the protection of Aotearoa New Zealand from organised crime, modern slavery, and other activity which places New Zealand at risk.

We are looking for an Office Coordinator in our Financial Crime Operations (FCO Office) team to be based at North Wharf.

Mo te tūranga | About the Role:

A fast paced role within the Business Management function of Financial Crime Operations (FCO Office) that will see you working with the FCO Office Senior Managers on a range of coordination and administrative tasks.

In this role, you will support the following key outcomes:

  • Developing and maintaining strong and effective working relationships with key stakeholders within both FCO and the wider organisation
  • Producing high quality artefacts and documentation for clear messaging and audit trails
  • Support the coordination FCO governance forums, training and onboarding
  • Provide administrative support
  • Support the delivery of the communication plan and day-to-day running of FCO


Mōu |About you:

You will be a good communicator, have the ability to manage multiple tasks and a good attention to detail to support the smooth running of a key area of the FCO Office.

  • High attention to detail and strong time management skills
  • Effective verbal communication - ability to connect with stakeholders to effectively convey requirements and timelines
  • Strong written communication skills and ability to write in a clear, concise, and effective manner
  • Analytical and problem-solving skills that can be deployed to quickly identify issues and proactively drive solutions (preferred)



He aha tā mātou | What can we offer?

In our diverse and inclusive environment, our people grow their agile mindset, learn, evolve and utilise their skills, while being empowered to make decisions.

We offer a competitive package, great banking benefits, heaps of personal and career development opportunities, flexible working styles and great parental leave benefits.

You will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. You will work in a successful and supportive team environment and be a part of the growth story that is ASB.

Me pēhea te tono | How to apply?

If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

Please note: The successful candidate will be required to undertake several pre-employment checks which can include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.


Hard Skills Required

  • Complaint Resolution
  • Knowledge of Legislation
  • Investigative Techniques
  • Customer Care Expertise
  • Written Communication

Soft Skills Required

  • Empathy
  • Communication Excellence
  • Problem-Solving
  • Negotiation Skills
  • Decision-Making

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • Work-Life Balance Support
  • 💸
    Payroll Giving
  • 💼
    Life Insurance
  • 🧠
    Mental Health Workshops
  • 🌿
    Wellness Program
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 🏆
    Performance Bonus
  • Flexible Work
  • 🍇
    Fruit Box
  • Work Café
  • Wellbeing Support
  • Sick Leave
  • Bereavement Leave

Job Schedule

  • Shift Work
  • Monday to Friday

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