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1st Call Recruitment

Estimator

  • Posted 2d ago
  • On Site
  • Full Time
Location

Hamilton

Job Description

  • Welcoming friendly team environment
  • Reputable Company
  • Growth Opportunties




Job Description:
Are you an organized, detail-oriented team player with a passion for delivering exceptional customer service?

This role is all about enabling the sales team to focus on what they do best—connecting with customers and driving sales! You’ll be the backbone of the sales process, ensuring everything runs smoothly from the initial enquiry to the final steps. If you’re proactive, love variety, and enjoy working in a supportive environment, this could be the perfect role for you.

Key Responsibilities:

  • Customer Engagement: Respond to sales enquiries and website requests promptly and professionally.
  • CRM Management: Log and update all sales opportunities in the CRM system with precision to ensure accurate reporting.
  • Quote Preparation: Use our the client's software to create quotes and provide variations/options as needed.
  • Sales Support: Arrange site visits, manage sales team calendars, and assist with quote queries.
  • Customer Showroom Support: Provide a friendly face for customers visiting, if and when required.
  • Follow-Up Assistance: Help with follow-up calls and emails to ensure top-notch customer service.
  • Processing Jobs: Complete accepted job contracts, create sales orders/work orders and handle related documentation.
  • Relationship Building: Maintain positive relationships with customers, colleagues, and external bodies.
  • Health & Safety: Adhere to Workplace Health and Safety procedures and company policies.
  • Additional Tasks: Support the team with other duties as directed by management.



What We’re Looking For:

  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Confidence using CRM systems and software tools (experience with V6/GSS is a bonus!).
  • A team player with a proactive attitude.
  • Commitment to providing exceptional customer service.



If you want to be part of a supportive and collaborative team environment, with opportunities for growth, learning and development, in a dynamic industry, then apply today.

This will be a role where your contributions truly make a difference, so if this sounds like you, we’d love to hear from you!

Apply now with your updated resume and cover letter highlighting your relevant experience.

Hard Skills Required

  • CRM Management
  • Sales Order Processing
  • Quote Preparation
  • Calendar & Appointment Coordination
  • Workplace Health & Safety Compliance

Soft Skills Required

  • Customer Service Excellence
  • Time Management
  • Communication Skills
  • Attention to Detail
  • Proactive Mindset

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 📣
    Referral Bonuses
  • 🏎
    Competitive Salary
  • 🌿
    Wellness Program

Job Schedule

  • Shift Work
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