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Millennium Hotels and Resorts New Zealand

Hotel Duty Manager

  • Posted 2d ago
  • On Site
  • Full Time
Location

Rotorua

Salary

$29 .67  -  $31 /hr

Job Description

  • Discounted hotel rates nationwide
  • Meals on duty
  • Full-time position, 40 hours per week


Are you passionate about guest service, and the hospitality industry and thrive in a fast-paced, guest-facing role? If you have proven experience in a Hotel Front Office role, have relevant hotel experience, a keen eye for detail and high standards that have driven your success in hospitality so far and are ready for the next challenge, then we would be keen to speak with you!

We are seeking an enthusiastic and experienced individual to join our team in the dynamic role of Duty Manager, at Millennium Hotel Rotorua. There are 2 positions available for this role.

What we offer:

  • Career progression and pathway
  • Discounted hotel rates nationwide
  • Meals on duty
  • Uniform provided


About the role:

As a Duty Manager, you’ll play a key role in the overall operations of the Front Desk. This is a key role assisting the team to ensure the smooth and efficient day to day operations of the Front Desk, assisting guests with enquiries, reservations, room service and housekeeping requests, and ensuing that our high guest service standards are met.

You can pride yourself on your excellent communication skills, your ability to stay calm under pressure, and your ability to solve problems effectively. Guest comfort and safety are our top priorities, and in this role you ensure compliance with all health and safety regulations as well as observing liquor and other laws and regulations.

What we're looking for:

  • Minimum 3 years in a hotel Front Office position or an NZ Registered Diploma.
  • Management or supervisory experience is an advantage.
  • LCQ, GM, and First Aid Certificates
  • Experience in the hospitality industry


Details:

  • Full-time position, 40 hours per week on a variable roster
  • Must be available for weekend and evening shifts
  • Competitive pay range of $29.67 - $31 per hour


Be part of one of New Zealand’s leading hotel brands

Apply now if you want to take the next step in your hospitality career with a motivated and successful team.

708463

Hard Skills Required

  • Front Desk Operations
  • Guest Service
  • Reservation Management
  • Health & Safety Compliance
  • Hospitality Systems

Soft Skills Required

  • Problem-Solving
  • Communication
  • Leadership
  • Calm Under Pressure
  • Attention to Detail

Benefits and Perks

  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⛑
    Uniform Provided
  • 🍲
    Meals Provided

Job Schedule

  • Shift Work
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