As a PA/Team-Co-ordinator you will provide high quality administration and support services as part of the Buddle Findlay team. You will contribute to the success of the firm and our clients.
You are key to the ongoing success and future development of the firm and we commit to providing you with an interesting and varying work environment. In return you will bring to your work the highest professional and personal standards and a commitment to client experience.
Main duties and responsibilities
General
Coordinate and support the team effectively with scheduling and assisting them to optimise their productivity
Prepare all documentation as required utilising the following:
-Advanced features of Word including CompareDocs and track changes -PowerPoint Presentations -Excel -Document Manipulation Software (Adobe Pro) -Photocopiers/scanners and binding machines -Proof reading and checking of all work to eliminate errors
Assist fee earners with the management of their diary, proactively following up on appointments scheduled on a daily basis
Run the monthly billing process utilising 3e Financial Management System including key client reporting and any associated administration
Manage telephone calls and enquiries as required utilising Microsoft Office Teams.
Manage and maintain an efficient filing system, including opening and archiving files
Arrange meetings as required including team training sessions ensuring all necessary bookings are made together with follow up actions such as the recording of CPD (Continuing Professional Development) administration
Manage fee earners' email and voice mail as instructed
Maintain up to date contact lists and client details
Assist in researching, checking and collating of information as required from time to time
Other duties or special projects as required by fee earners from time to time. This may include special client initiatives and events such as arranging lunches, dinners, in-house seminars in consultation with the Marketing team
Travel and accommodation bookings as required
Participate in all team meetings including the wider secretarial team
Produce notes and action points from meetings and distribute – monitoring follow-up tasks on behalf of the team
Champion new technology opportunities within the team
Input information to Team Intranet pages and monitor content regularly
Prepare all outwards mail and despatch according to instructions
Primary objectives
Provide administrative services as part of a team of legal professionals
Maintain a customer services focus when interacting with internal and external clients and colleagues
Support the wider secretarial group
Key skills and attributes
Excellent computer skills and the ability to pick up new systems quickly
Uses a common sense approach to everyday challenges and works well under pressure
A solid understanding of spelling and grammar which enables the production of high quality accurate work
The ability to prioritise tasks through strong communication and time management
Maintains high professional and personal standards
Has a positive outlook and approaches challenges with energy and enthusiasm
Works effectively as part of a team
Strong interpersonal skills and ability to communicate with staff at all levels
Key competencies
Quality of work - Consistently produces high quality work, is accurate and thorough and takes responsibility for tasks and decisions. Asks appropriate questions and produces their best work
Communication - Communicates clearly, both verbally and in writing; listens actively and responds effectively. Engages in open and appropriate two-way communication and regularly seeks and accepts feedback
Customer Focus – Shows a commitment to providing an exceptional client experience both internal and external
Approach - Is inclusive, participative and communicative and respects the contribution of others. Exhibits behaviours befitting a large corporate law firm. Is committed, punctual and responsible and works the hours necessary to deliver results.
Critical Thinking – Displays a genuine eagerness to ask thoughtful questions, seek deeper understanding, and challenge existing processes to drive efficiency and innovation. Fosters a culture of curiosity.
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