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About the Business

This is an exciting opportunity to join a dynamic team in Auckland!
Chance to work in a hybrid work environment in a vibrant city like Auckland speaks volumes. This role offers a fantastic chance to contribute to a growing organization and develop your IT career. 🚀

About the Role

The Associate IT Systems Administrator will play a crucial role in ensuring the smooth and efficient operation of our IT infrastructure. This position provides a great opportunity for someone eager to learn and grow within a supportive team environment. You'll be involved in a variety of tasks, contributing to the overall stability and performance of our systems.

The Role Will Involve

• Develop and implement comprehensive documentation, guidelines, and policies to ensure the efficient operation of servers.
• Establish and maintain backup and recovery protocols for (value added for SharePoint, OneDrive experience holders) ensuring robust security measures to protect organizational data.
• Collaborate with security vendors and service providers to analyze, recommend, and maintain security applications for cloud services and on-premise systems.
• Ensure compliance with service level agreements (SLAs) in vendor partnerships, particularly for SharePoint and OneDrive for Business services.
• Troubleshoot and resolve IT issues related to server hardware/software malfunctions, workstations, network infrastructure.
• Provide help-desk support and efficiently manage user onboarding/offboarding processes for SharePoint, OneDrive, and other platforms.
• Conduct training sessions for users on SharePoint, Confluence, Jira, and OneDrive for Business to maximize platform adoption and effective use.
• Regularly update, patch, and configure systems, including managing networking equipment (routers, switches, firewalls)
• Design, implement, and maintain IT solutions across platforms, including Office 365, Azure, and Endpoint Security, ensuring seamless integration
• Enforce data security policies, manage user access, and ensure compliance with organizational regulations across systems.
• Troubleshoot, diagnose, and resolve database and SharePoint-related issues while supporting developers and end-users in a collaborative environment.
• Manage CI/CD Pipelines,Set up processes for automatic testing and deployment of code.
• Test and troubleshoot servers and database systems and upgrades, addressing issues according to quality standards.
• Create and update automated test scripts using appropriate tools and frameworks.
• Incorporate system testing into continuous integration/continuous deployment (CI/CD) pipelines.
• Conducting routine maintenance tasks like updates, patches, and upgrades.

Benefits and Perks

While specific benefits aren't detailed, the hybrid work style offers a fantastic work-life balance, allowing you to enjoy the best of both worlds! The opportunity to work in Auckland, a city known for its stunning scenery and vibrant culture, is a perk in itself. 🏙️

Skills, Qualifications, and Experience

• Proven experience in a similar IT Consultant / Support role.
• Strong understanding of networking concepts
• Proficiency in troubleshooting hardware and software issues.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Experience with Windows Server administration is highly desirable.
• Bachelor's degree or equivalent qualification and minimum of 4 years of experience in the IT industry.

Further Information

To apply for this role, please swipe right. We look forward to hearing from you!