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Millennium Hotels and Resorts New Zealand

Duty Manager

  • Posted 2d ago
  • On Site
  • Full Time
Location

New Plymouth

Salary

$30  -  $32 /hr

Job Description

  • Discounted hotel rates nationwide
  • Meals on duty
  • Uniform provided


You are a Front Desk Manager. Or a Guest Services Expert. Whatever your title, customer service is your passion. Your standards are high and your attention to detail is spot on - it's these things that have carried you through your career so far. You're also a hard worker, but we don't need to say that - it comes with the territory!

We are on the hunt for an enthusiastic and experienced Duty Manager to join our team in a varied and exciting role at the Millennium Hotel New Plymouth.

What we offer:

  • Career development and training opportunities
  • Discounted hotel rates nationwide
  • Meals on duty
  • Uniform


About the role:

This is a key role assisting the team to ensure the smooth and efficient day to day operations of the Front Desk, assisting guests with enquiries, reservations, housekeeping requests and ensuring our high customer service standards are maintained.

You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure. You are looking for a role where guest comfort and safety is paramount and you are respected for your high standards.

You have at least a year of hotel front office experience and previous management/supervisory experience will be an advantage. You will need your LCQ, GM and First Aid Certificates or the ability to obtain.

This is a full-time position offering 40 hours per week and you must be available for weekend and evening shifts. We will look after you with regular shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands. $30 - $32

If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.

Optional: Please include a Video Cover Letter with your application

706702

Hard Skills Required

  • Front Desk Operations
  • Reservations Management
  • LCQ, GM, and First Aid Certifications (or Ability to Obtain)
  • Problem Solving
  • Guest Service Management

Soft Skills Required

  • Communication
  • Leadership
  • Time Management
  • Customer Service
  • Stress Management

Benefits and Perks

  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⛑
    Uniform Provided
  • 🍲
    Meals Provided

Job Schedule

  • Includes Weekends
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