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Fisher & Paykel Appliances

Casual Administrator - Salesforce Knowledge

  • Posted Today
  • Remote
  • Casual
Location

Auckland

Salary

$23 .15/hr

Job Description

The Role

Casual Salesforce Knowledge Administrator – in Global Customer Experience (CEX)

  • 6x Casual positions for 7 weeks of work
  • Expected starting 10 February 2025 through until expected end date: 31 March 2025
  • Ideal for students, grads or administrators
  • Hourly rate $23.15 plus 8% holiday pay
  • Work from home in Auckland


The opportunity

We are embarking on a mass content migration project, moving technical content from one system to Salesforce Knowledge in the form of Knowledge articles. These casual roles will support the migration process by completing some manual steps to finalize the creation of Knowledge articles (housing of this content). These are important roles as we need to ensure our customers have access to accurate and up-to-date information. Given the large volume of content to be migrated, the process will be a bit repetitive but crucial.

What will I be doing?

  • Participate actively in the technical content migration project.
  • Complete manual steps required to finalize Salesforce Knowledge articles.
  • Ensure accuracy and consistency in the newly created Knowledge articles.
  • Collaborate with team members to ensure the smooth execution of the migration process.
  • System you will be using - Salesforce Knowledge


Ideal Skills and Experience you should have:

  • Basic level of computer competency.
  • Attention to Detail: Possess excellent grammar, spelling, and punctuation skills.
  • Accuracy: Exhibit exceptional precision with an eye for detail.
  • Initiative and self-management: Maintain productivity and focus under stress.


We are on a tight deadline, so if you are available for fulltime work for the period indicated, please apply by Friday 31 January with a CV.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Hard Skills Required

  • Data Entry
  • Salesforce Knowledge
  • Content Migration
  • System Management
  • Computer Competency

Soft Skills Required

  • Attention to Detail
  • Accuracy
  • Self-Management
  • Initiative
  • Collaboration

Benefits and Perks

  • 🏆
    Performance Bonus
  • 🏎
    Competitive Salary
  • 🏘
    Work from Home
  • 💰
    Profit Sharing
  • ❤
    Care and Appreciation
  • 🅿
    Free Parking
  • 📈
    Professional Development
  • 💯
    Employee Mentoring Program
  • 💼
    Life Insurance
  • 🤱
    Extended Parental Leave
  • ⏰
    Flexible Work
  • 📣
    Referral Bonuses
  • 🏥
    Subsidised Health Insurance
  • 🚶
    Ease Back to Work
  • 🎉
    Employee Discounts and Rewards
  • 💚
    Counselling Services
  • 🧕
    Inclusive Workspace
  • 💻
    Company Supplied Technology
  • 🎖
    Long Service Rewards

Additional Compensations

  • 8% Holiday Pay

Job Schedule

  • Shift Work
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