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The New Zealand Automobile Association Incorporated

Insurance Consultant

  • Posted 2d ago
  • On Site
  • Full Time
Location

Hamilton

Job Description

Are you ready to help guide New Zealanders on their life journeys?

What You'll Be Doing | Mō te Tūranga

As an Insurance Consultant, you will join a friendly and supportive team where you will manage inbound and outbound calls, emails and sales and customer queries across our range of products and services - which include Life, Pet, Travel and extend to AA Membership.

AA is an iconic and trusted NZ brand. For our insurances, we put trust at the forefront of everything we do and is why we have a suite of Reader’s Digest ‘Most Trusted’ awards to support this.

Our Contact Centre is open Monday to Friday 8am to 6pm. We are looking for full time superstars, 40 hours per week.

About You | Mōu

You are a customer service representative with a big heart for helping. You will certainly thrive when you are in a busy and fast paced environment and are comfortable navigating multiple IT systems. However, at the core, is your motivation to help every day New Zealanders to navigate life’s journeys and get them sorted with the right product at the right time.

  • Excellent written and verbal communication
  • Capability to work within a wider team
  • Proven background working across multiple IT systems
  • Empathetic, with a positive outlook


You don’t have to come from an insurance, financial services and or Contact Centre background – we can provide training and support so you can hit the ground running. This will be provided in house / face to face at our Hamilton CBD location.

What We Offer | Ngā āhuatanga kei a mātou   

This is a great opportunity to kick start your training and development with a strong focus on professional growth, and a clear path for your career development.

  • A day off on your birthday!
  • Free Annual AA Membership (with all Member Benefits)
  • Insurance discounts including travel, life, car and home.
  • Newly renovated light and bright office space in Hamilton
  • Focus on health and wellbeing (free fruit, ClearHead Services, Health And Wellbeing Program, free flu vaccinations)
  • Hybrid working options available once you are trained up.


If this sounds like you, we would love for you to apply online today!

Applications will be reviewed upon submission. Apply Today!

Hard Skills Required

  • Insurance Sales Knowledge
  • Customer Needs Assessment
  • Product Matching
  • KPI Achievement
  • Retail Environment Adaptability

Soft Skills Required

  • Relationship Building
  • Quick Learning
  • Team Collaboration
  • Effective Communication
  • Adaptability

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🖥
    Computer Assistance

Job Schedule

  • Monday to Friday

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