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Service Advisor

  • Posted 2d ago
  • On Site
  • Full Time

Job Description


Please Quote Reference Number 99590

  • Competitive remuneration on offer
  • Great opportunity to join a prestige franchise dealer
  • Work with high profile brands: Audi, Subaru & Volkswagen


We are looking for a Service Advisor to join our service reception desk at Queenstown Motor Group - Audi, Subaru and Volkswagen.

This is an excellent opportunity with fantastic rewards!:

  • Competitive remuneration package.
  • Employee discounts on parts & servicing.
  • Use of company vehicle.
  • Opportunities to advance your career.
  • Work with global automotive brands; Audi, Subaru and Volkswagen.


As our dedicated Service Advisor, you'll join our Service department team as a key contact for our service customers. Your role is to ensure they have a great experience and that their vehicle gets the care it needs from our service technicians.

On a day-to-day basis, you'll handle booking schedules and ensure our customers are well-informed about the servicing process for their vehicles. Additionally, you'll coordinate with our technicians to ensure they're briefed on daily requirements, whilst allowing a good flow of communication to ensure timeframes and customer expectations are met.

We're looking for someone with the following:

  • Exceptional customer service skills.
  • Ability to work in a fast-paced environment while remaining attention to detail.
  • Great computer skills and systems knowledge.
  • Prior customer service or automotive experience would be an advantage, but not essential.
  • A valid full NZ driver's licence.
  • Right to work in NZ - We are currently only accepting applications from candidates within New Zealand.



This is a permanent full-time position working Monday to Friday.

You will be an important addition to a fast-paced and small team environment with excellent working conditions. A career in the automotive industry requires the drive for success. If you have what it takes to be part of our high-performing team, then apply in confidence. If you don't have prior automotive experience but have confidence in your abilities, we're willing to train the right individual. Don't hesitate - apply today and seize this opportunity.

About Queenstown Motor Group:

We are part of Southern Motor Group - a trusted name in the automotive industry since 1974. Representing 4 dealerships with 13 global brands across the lower South Island. We value your career advancement, providing growth opportunities and internal promotion paths. To learn more about us, visit www.queenstownmotorgroup.co.nz.

Applicants for this position must have NZ citizenship, residency or a valid NZ work visa.

Don't delay. Apply today with your CV!


Please Quote Reference Number 99590

Hard Skills Required

  • Customer Service
  • Scheduling & Coordination
  • Computer Systems Knowledge
  • Automotive Industry Knowledge
  • Communication

Soft Skills Required

  • Attention To Detail
  • Time Management
  • Problem-Solving
  • Adaptability
  • Teamwork

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday
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