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Kika's Kitchen Rosedale

Restaurant Manager

  • Posted 1d ago
  • On Site
  • Full Time
Location

Auckland

Salary

Starting at $29 /hr

Job Description

Responsibilities:
• Selecting, training and supervising waiting and kitchen staff.
• Overseeing the day-to-day operations of the restaurant, including opening and closing procedures, cash handling, inventory management, and ensuring compliance with health and safety regulations.
• Collaborating with chefs on menu planning and pricing.
• Monitoring and analysing customer feedback, online reviews, and ratings to continuously improve the restaurant’s performance and address any issues promptly.
• Regularly assessing product quality and explore new suppliers.
• Handling customer complaints and resolve conflicts in a professional and timely manner, striving to exceed guest expectations.
• Managing and maintain relationships with suppliers, ensuring the availability of high-quality ingredients and products for the preparation of authentic Brazilian dishes.
• Setting high customer service standards and coach other staff to meet those standards.
• Fostering a positive work environment, fostering teamwork, open communication, and professional envelopment *Establish policies and procedures to sustain future restaurant operations.

Hard Skills Required

  • Active Learning
  • Leadership

Soft Skills Required

  • Communication
  • Teamwork
  • Time Management
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