Step into a dynamic role where no two days are the same
Be the go-to person for guest assistance, local knowledge, and seamless service
Enjoy varied, hands-on shifts with opportunities to grow in a leading hotel
At Copthorne Hotel and Resort Queenstown Lakefront, we live by our purpose: To Be Your Best Time and Place.
Perched on the shores of Lake Wakatipu with panoramic alpine views and just moments from world-class ski fields, our garden-inspired resort is where unforgettable guest moments are made.
We are committed to creating lasting memories through genuine connections, vibrant energy, a relentless drive to go further, and genuine care for our guests and each other. If sustainability, service excellence, and a passion for people drive you—we want you on our team.
What You’ll Be Doing: As a Porter, you're the first and last impression of our hotel—your warm welcome and proactive service set the tone for a remarkable guest stay. You'll:
Assist with guest luggage at check-in and check-out
Provide local knowledge and friendly support for guest requests
Help maintain the presentation and cleanliness of public areas
Support the bar and lounge team when required
Be physically capable of lifting and loading luggage
Work flexible shifts, including days, nights, weekends, and public holidays
What You’ll Bring:
Previous experience in a hotel or customer-facing role is a plus
Confident communication and fluent English
A polished appearance and positive, can-do attitude
A genuine love for interacting with people
What we offer:
Training and career development
Employee hotel rates across NZ and worldwide
Complimentary staff meals while on duty
Discounted Southern Cross health insurance
Food & beverage discounts for you and your guests
Uniform provided
Supportive, inclusive team culture
We will look after you, with 30+ hours per week and excellent staff benefits.
Be part of an award-winning team, in a stunning location, working for one of New Zealand’s leading hotel brands. Apply now and bring your energy to a place where you truly matter.
Must have valid working rights for NZ and would like to commit to the role and company long term.
Optional: Please include a Video Cover Letter with your application
