Are you ready to make one of New Zealand's most breathtaking national parks your workplace? Do you thrive in challenging environments and have a passion for delivering exceptional customer experiences? RealNZ is searching for a Day Cruise Manager to join our team, but this isn't just any job opportunity.
You'll have the chance to work for one of New Zealand's foremost family-owned tourism providers, right where it all began back in the 1950s. Our founders had a vision to share our stunning backyard with visitors from around the globe, and if you share that passion, you could lead one of the teams that helps keep that dream alive!
Reporting to the Te Anau/Manapouri Experience Manager, you'll take on the crucial role of overseeing the operational delivery and management of day-to-day activities on Lake Manapouri, Wilmot Pass, and Doubtful Sound. Your primary focus will be ensuring our customers have an outstanding experience with RealNZ. This means managing operations staff, optimising processes, and constantly seeking ways to enhance our service while making the best use of our resources.
Every day will bring new challenges, and adaptability will be key. Your ability to effectively communicate and respond to evolving needs will ensure our customers' experiences remain exceptional. You'll motivate your team to strive for excellence while prioritizing safety and fostering a positive work environment.
Leadership experience, particularly in motivating remote teams, is essential for this role, as is a proactive approach to risk management. Knowledge of reservations systems and experience in capacity management would be advantageous. A driver's license is a must, and while a first aid certificate or emergency response training is beneficial, training can be provided for the right candidate.
What's in it for you:
- Get ready for adventure! Enjoy exclusive staff rates (and even free access on select experiences) across RealNZ's incredible offerings. Raft down Queenstown's rivers, dine at Walter Peak, explore the Te Anau Glowworm Caves, and cruise through the breathtaking Milford and Doubtful Sounds.
- Enjoy a free ski and bike pass and medical insurance cover to keep you covered on and off the mountain!
Real people, real places, real experiences. Welcome to RealNZ.
When's the best time to join the Real whānau? Now's good.
We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.
It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.
How to apply
Swipe right to apply now and to be taken to our careers page
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
