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Skyline Enterprises

Guest Service Representative

  • Posted 1d ago
  • On Site
  • Full Time
Location

Queenstown

Job Description

About the Role
As a Guest Services Host, you will be responsible for delivering excellent customer service through ticket sales, booking creation, guest check in and dealing with guest inquiries. It is important to create a great first impression to our Skyline guests, while offering assistance and information about Skyline products and services. The successful applicant will be professional yet energetic and confident, with the initiative to work independently and proactively. You must be available to work a variety of shifts including weekends and public holidays.

The ideal candidate will have:

  • customer service experience,
  • a “can do” attitude and excellent communication skills,
  • a passion for providing fantastic service,
  • a genuine interest to work in the hospitality industry,
  • strong attention to detail.


Every Role Offers:

  • a fun, diverse working environment including free gondola and luge rides for family and friends,
  • a place in a dynamic, values-driven and growing international organisation,
  • free staff meals,
  • accommodation options.


Join Our Team
We’re always aiming to share real fun with the world and make people smile. Our team thrives on meaningful connections with our customers, our community, and with each other. We offer an exciting working environment with global career pathways. We work a little differently at Skyline, and we can’t wait to show you how.

If this sounds like you, apply now and let’s get up to some fun!

Please only apply if you have the right to legally work in New Zealand.

Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing.

Desired Soft Skills

  • Communication
  • Ticket Sales
  • Booking Creation
  • Guest Check-In
  • Customer Inquiries
  • Attention to Detail
  • Customer Service
  • Proactive Initiative
  • Energetic
  • Professionalism

Job Schedule

  • Shift Work
  • Public Holidays
  • Includes Weekends
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