We are seeking an Associate Product Owner to join our market-leading, fast-growing, event ticketing technology company.
As an Associate Product Owner at Automatiq, you will contribute to creating best-in-class solutions in the secondary ticket market. Working under the guidance of senior product leaders, you will engage closely with software engineers, business stakeholders, and customers to ensure smooth delivery of product features and updates. This role offers hands-on experience in managing product development processes, prioritizing tasks, and learning to set strategic goals aligned with business objectives.
The ideal candidate is passionate about solving problems through technology and excels at communicating and collaborating across teams.
Responsibilities
- Assist in managing product roadmaps; ensure timely delivery of key features that meet customer and business needs
- Support prioritization and refinement of the development backlog with engineering and stakeholder teams
- Participate in the definition and documentation of product requirements, ensuring clarity and feasibility
- Conduct testing and validation for new features and bug fixes before release
- Support go-to-market strategies and product launch activities
- Create, update and maintain product artifacts including documentation, product guides, knowledge base articles, and promotional content
- Act as a liaison between technical teams and business stakeholders to facilitate effective communication and decision-making
- Engage with customers and stakeholders to validate ideas and gather and analyze user feedback to improve product features and user experience
- Collaborate on sprint planning, retrospectives, and KPI tracking with team leads to ensure efficient development cycles
- Develop foundational knowledge of the ticketing industry technologies and eco-system
- Monitor key performance metrics and suggest data-driven improvements
- Stay up-to-date with industry trends, emerging technologies, and best practices in product management
Qualifications
- 1-3 years of experience in a product, engineering, support, or technical delivery position, preferably in the primary or secondary ticketing industry
- Strong emotional intelligence and communication
- Proven ability to adapt quickly to new information, processes, and feedback in a fast-paced environment
- Demonstrated ability to bridge the gap between market and business requirements and technical delivery
- Strong organizational skills with the ability to manage multiple projects and prioritize effectively
- Passion for problem-solving, learning, and contributing to innovative solutions
- Basic understanding of agile software development principles and practices
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote first environment
- Preferred Qualifications: Have experience working in the sports and entertainment ticketing industry, a marketplace technology company and/or startup environments
About us
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly.
Automatiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Fair Chance Notice for California Applicants: Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. A criminal history may have a direct, adverse, and negative relationship with the following duties of the role: Access to sensitive financial and banking information, transaction data, privileged information, proprietary information, etc. Interactions with customers, employees, vendors, agents, and third parties. Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.
