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• Lead nationwide care services with real community impact
• Manage a high-performing, purpose-driven operations team
• Drive safety, quality and consistency for tamariki nationwide

About the Company & Culture: This organisation is a recognised provider of out-of-school care and recreation (OSCAR) programmes, with a footprint across New Zealand. Deeply committed to child safety, community impact, and quality care, they’re in an exciting period of growth and transformation. The support office culture is collaborative and passionate, with a focus on values-led leadership and making a meaningful difference in the lives of children and their whānau.

About the role: As Operations Manager, you’ll be responsible for the strategic and operational leadership of a distributed network of OSCAR programmes across Aotearoa. You’ll oversee the delivery of safe, engaging, and compliant services through a talented team of Regional Operations Managers and other leaders. This is a hands-on, people-centric role with big-picture impact.

Day to day responsibilities:

• Lead the planning and delivery of national operational strategies, aligned with business objectives
• Coach and develop your direct reports to foster high performance, safety, and staff retention
• Oversee programme compliance, health and safety, and quality assurance across all sites
• Manage budgets, reporting, and resourcing to ensure financial sustainability of programmes
• Build and maintain relationships with key external stakeholders including MSD and schools

About You: You’re a seasoned operational leader who thrives in a values-led, child-centred organisation. You love leading people and driving continuous improvement in a complex, multi-site environment.

To succeed in this role, you will bring:

• Demonstrated leadership experience in a similar multi-site, operational management role
• Strong commercial acumen and ability to manage budgets and reporting processes
• Track record in compliance, quality, and health & safety in a regulated setting
• Skilled in change management and continuous improvement initiatives
• Ability to communicate, influence, and engage across all levels

Benefits:

• Base salary up to $155,000
• $10,000 motor vehicle allowance
• 15% short-term incentive bonus
• Work for an organisation with real purpose and community impact
• Lead national operations with strategic influence
• Values-based leadership team and supportive working environment
• Flexible working with occasional travel as needed

If you’re an experienced oerations leader who’s passionate about delivering excellence with impact, we want to hear from you! Apply now with an up to date CV and we’ll be in touch!

Reference: BH- 142548