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• Secure successful company with a positive, cohesive & friendly company culture.
• Bring your initiative, communication & coordination skills - fast-paced role.
• Ongoing training and career opportunities. Make this role your own.

Are you an exceptionally organized administrator with strong communication skills, a talent for building relationships, and a passion for customer service and technical coordination?

This is a brand-new role where you’ll play a vital part in ensuring manufacturing clients prioritize preventative maintenance while providing top-tier administrative support. If you thrive in a fast-paced environment, have a keen eye for detail, are an Excel super-user, and love working with a supportive team, this is the role for you!

Why You’ll Love Working Here
Join a globally recognized company known for innovation, reliability, and service excellence. Here’s what you can look forward to:

• Competitive salary + laptop, phone, and 9% KiwiSaver.
• Monday-Friday 8am-4.30pm (flexible).
• Ongoing training and career progression opportunities (NZ & International).
• A friendly, collaborative, and high-performing team.

What You’ll Bring
We’re looking for someone with:

• A positive and engaging personality with a great sense of humor—you build strong relationships and connect easily with engineers, technicians, and technical teams.
• Min of 3+ years experience in a fast-paced role involving documentation, coordination, and multitasking.
• A technical mindset and experience in a service-based business.
• Strong organizational skills and the ability to manage complex documentation.
• Scheduling experience (previously coordinating service technicians is a plus!).
• Exceptional communication – professional, clear, and confident over the phone and in writing.
• Interpersonal skills with the ability to be firm, fair, and friendly with technicians, customers, and internal teams.
• Proficiency in Microsoft Office (Advanced Excel, Outlook, Word); SAP experience is an advantage (training provided if needed).
• A problem-solving attitude, taking initiative to create solutions.

Your Key Responsibilities

• Identify and document opportunities for improved machinery productivity through preventative maintenance.
• Communicate with key stakeholders, including direct calls with large manufacturing clients.
• Manage contracts – generation, renewals, and documentation (SAP).
• Compile and review service reports.
• Generate SAP service quotations covering service, parts, retrofits, and training.
• Assist in creating service kits tailored to maintenance plans.
• Create spreadsheets and assist with data analysis using Excel.
• Provide monthly status updates and reports.
• Oversee the planning board, accurately booking service orders and prioritizing effectively.
• Facilitate procurement of parts in coordination with the spare parts division.
• Provide backup support for the Service Coordinator, including scheduling technicians, booking travel, preparing quotations, and invoicing.

Hours & Flexibility
Full-time (40 hours per week) – ideally 8 AM - 4:30PM, with flexibility to start at 7.30am or 8.30am if preferred.

Ready to Apply?
Apply now with your current CV (Word document preferred) and a short cover letter telling us why you'd be perfect for this role. Your contact is Chanelle Bryan at chanelle@kingsrecruitment.co.nz . 09 600 5151.