About the Role - Kōrero mō te Tūranga
The Scheduler role is part of our Auckland Operations Group Team within Biosecurity New Zealand. We are looking for someone who is good with people, eager to learn and thrives in a diverse environment.
On a daily basis you will book and manage jobs for Quarantine Officers deployed across the greater Auckland area and deal with enquiries. You will interact with internal and external stakeholders, Quarantine Officers and various other areas of the business via phone, email and face to face.
Key duties include:
- Telephone, email and face to face enquiries and bookings for cargo and port
- Management of planner database and understanding the Auckland roster
- Compilation of inspectors' daily job sheets, updates on changes
- Phone and logistical support for on road Quarantine Officers
- Redistribution and prioritisation of resources to cover sick leave across work sites
- Assisting stakeholders and clients with advice and clarification of border clearance directions
- Produce and maintain relevant Standard Operating Procedures (SOP) for Auckland Operations team
About You - Mōu
We are looking for a team player who is resilient and motivated, with sound judgment and initiative with a good knowledge of the Auckland area.
You will also bring:
- The willingness to learn and adapt in a fast moving, dynamic environment
- Strong written and verbal communication
- Excellent organising and time management skills
- A high level of numerical and data entry accuracy with skills in databases and Microsoft Office products, or the ability to learn
- The ability to work as part of a team and independently
- A strong sense of customer service and stakeholder engagement
You do not need to meet all of the role requirements to apply. We offer a breadth of development and learning opportunities and will welcome an application if you think you could make a great fit.
About the Team - Mō tō mātou Rōpū
This role reports to the Team Leader Auckland Operations Group. You will be part of a team including Schedulers, Rosterers, Staff & Resource Coordinators and a Planner.
The Auckland Operations Group is responsible for assembling rosters, leave planning, onshore and offshore resourcing, workforce planning and post-border response resourcing from Auckland.
In addition, the Schedulers book and coordinate inspection activities for cargo and airfreight at transitional facilities in the wider Auckland area.
About MPI - Mō te Manatū Ahu Matua
Our role includes seizing export opportunities for our food and fibre sector, improving sector productivity, ensuring the food we produce is safe, increasing sustainable resource use, and protecting New Zealand from biological risk.
Benefits of working at MPI - Ngā hua o te mahi i te Manatū Ahu Matua
- Additional MPI leave days
- Annual Wellness payment
- Career development and internal opportunities across the branch and organisation
Are you ready to make a difference? - Kua rite koe mō tēnei mahi whaitake?
We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori.
We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.
In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.
To view the position description and/or apply online, please click “APPLY FOR THIS JOB” or visit the MPI Careers Site. To apply, you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.
Applications close at midnight on 23 April 2025
If you have any questions about the role, please email melissa.heaney@mpi.govt.nz
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