Are you a customer service professional with the energy and drive to thrive in a fast-paced medical centre? Do you embrace challenges with confidence and take pride in delivering exceptional patient care? If so, we'd love to hear from you! Apply today and be part of a team that makes a difference every day.
We are a 7-day-a-week urgent care facility, operating from 8:00 AM to 8:00 PM. This role involves varied rostered shifts, including closing shifts, and flexibility to work weekends when required.
Key attributes you will bring to this role:
Excellent customer service
Professional presentation
Excellent communication and interpersonal skills
The ability to deal with people of all ages and backgrounds in a respectful, calm, and caring manner
Strong computer literacy in Microsoft Suite (Word, Excel, Outlook)
Experience with high call volumes and experience in responding to emails, and patient inquiries
Accurate and timely processing of invoices and payments
Exceptional accuracy and high attention to detail
Punctuality and good time management
Indici PMS knowledge would be an advantage but not essential
Maintain accurate patient records and confidentiality
Flexibility with varied shifts is essential to this role
Interviews will be conducted as applications are received, so early applications are encouraged.
