Workforce Analyst!
- Based at Piki Ki Te Ao/Auckland or Wellington
- Band F
- Police Employee
- Permanent – Full Time
- NAV
- JR 5215056
- Multiple Positions – 2 Auckland and 1 Wellington
E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face
Mō te tūnga | About the role
Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge, and experience relevant to the role, we also place high importance on your state of mind, the alignment of Police values, and your ability to contribute to and build high performing teams.
As a Workforce Analyst you will be responsible for analysing data and actioning daily tasks to optimise the NZ Police Communication Centres workforce. Our aim is to provide an efficient and effective support service to the Emergency and Non-Emergency Communication Centres.
We are looking for someone seeking continuous improvement, with strong analytical skills and who enjoys a task-orientated environment with processes in place. A background in Workforce Management, real-time analyst positions or experience working in either the Emergency or Non-Emergency Centres would be an advantage. You will need to be able to independently, solve problems and be able to complete all work with accuracy. The ability to quickly build and maintain relationships with excellent verbal and written communication skills is essential.
Key Accountabilities:
- Provide support, expert advice, and guidance with targeted reporting to our Communication Centres
- Be involved in daily Planning and Logistics
- Have ownership of time critical tasks
- Analyse workforce data to identify trends, patterns, and opportunities for improvement in NZ Police Communication Centre operations.
- Help develop staffing plans and workforce models that align with NZ Police Communication Centre objectives and service level agreements.
- Help develop and maintain scheduling systems and tools that ensure proper staffing levels and compliance with labour laws and regulations.
- Assist with monitoring and reporting on workforce performance metrics, including staffing levels, productivity, and cost-effectiveness.
- Assist with research and analysis to support NZ Police Communication Centre strategic planning and decision-making.
- Recommend and implement agreed process improvements that enhance NZ Police Communication Centre workforce efficiency and effectiveness.
- Contribute to continuous improvement initiatives.
He aha taau e kawe mai | What you’ll bring
Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
- Planning and Prioritising – Ability to manage your time, priorities, and responsibilities in a reactive work environment.
- Strong analytical and problem-solving skills.
- Strong communication skills, including the ability to present data in a clear and concise manner.
- Familiarity with the Aspect rostering system would be an advantage but not essential as training will be given.
- Continuous Improvement – Able to show creative and diverse thinking and show initiative.
- Supportive of one another – ability to support colleagues within your own team and wider workgroups.
- Committed to excellence – striving to be the very best you can be in all you do with a strong attention to detail and double checking of system entries.
Whakaritenga motuhake | Special requirements
This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.
To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/11-2024/workforce_analyst.pdf
Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.
To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)
Tono ināianei | Apply now
If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form.
Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.
For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers
All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.
Utu ā-tau | Salary
This position is covered by a collective agreement and salary will commence between $80,295 and $83,973 dependent on skills and experience relevant to the role.
If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.
Deadline for applications is 5:00 pm on 21st April 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.
Interviews are tentatively scheduled for 5th May.
If you have any questions about this vacancy, please contact aimee.bridgford@police.govt.nz
