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Hobbiton™ Movie Set

Tour Guides at Hobbiton Movie Set- English & Mandarin Speaking

  • Posted 1d ago
  • On Site
  • Full Time
Location

Matamata

Salary

$27  -  $29 /hr

Job Description

If you bring passion and excitement to everything you do, connect easily with people from all walks of life, and approach each day with a positive, can-do attitude — we want to hear from you!

We're looking for passionate individuals to join our Tour Operations team as a Tour Guide,- English and/or Mandarin speaking to help our visitors live out their Tolkien dreams and wander the pathways of the enchanting village of Hobbiton. If you are someone who can keep the energy high, the experience fun, and the professionalism strong as well as adaptable, quick to problem-solve, and thrive in a team environment, this could be the perfect role for you.

Join us in bringing the magic of Middle-earth to life – one tour at a time.

In your role as a Tour Guide, you will be exposed to a range of front-line tasks such as:

  • Delivering an informative and light-hearted commentary throughout the duration of the tour, following the designated tour route and maintaining proper timings throughout the experience.
  • Assisting with visitor needs such as taking photos, answering visitor questions, and keeping your group entertained and managing group dynamics.
  • Demonstrate both verbal and non-verbal communication which is key to providing a world class experience.


WHAT YOU'LL BRING WITH YOU

Hobbiton Movie Set, NZ’s biggest tourist destination is SEEKING a Tour Guide with a minimum of 2 years' experience in a similar role, or transferable skills. A recognised qualification in Tour Guiding is not essential, but ATTITUDE should stand out.

  • Basic knowledge of the Tolkien Universe (Lord of The Rings/The Hobbit) is preferred, but not essential
  • Must be comfortable with public speaking


Positions available are a minimum of 30 hours per week in the non-peak season and minimum of 35 hours in the peak season to accommodate the 4 day pay weeks. The roster is 4 days on and 2 days off and will require days and evening shifts, weekends, and public holidays.

Since we are located slightly off the beaten track your own reliable transport is essential and you are legally able to get to and from work.

Daily catered lunches and first-class training is also provided.

To apply please send your CV and Cover letter through the link below or contact recruitment@hobbitontours.com for further information.

Check out our website www.hobbitontours.com for more information on our operation.

Desired Soft Skills

  • Teamwork
  • Public Speaking
  • Tour Commentary
  • Customer Service
  • Time Management
  • Photography Assistance
  • Enthusiasm
  • Adaptability
  • Problem-Solving
  • Communication

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💯
    Employee Mentoring Program
  • 🌿
    Wellness Program
  • 🅿
    Free Parking
  • 🍔
    Free Food
  • 🍇
    Fruit Box
  • 🍲
    Meals Provided

Job Schedule

  • Day Shift
  • Evening Shift
  • Public Holidays
  • Includes Weekends

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Discover Opportunities in New Zealand's Hospitality and Tourism Industry

The Hospitality and Tourism sector in New Zealand is brimming with opportunities, from managing luxurious hotels and serving gourmet dishes in top-notch restaurants to guiding adventurous tours and orchestrating unforgettable events. This vibrant industry is at the heart of Kiwi culture, making it an exciting field to work in.

Essential Skills for Hospitality and Tourism

To thrive in this industry, you'll need a mix of skills. Mastering customer service, honing your communication and teamwork, and gaining knowledge of New Zealand’s stunning attractions and rich cultural heritage are important. Plus, a bit of versatility goes a long way—you might find yourself cooking, cleaning, and yes, even perfecting the art of making a delicious flat white!

A Unique Workplace Culture

In Hospitality and Tourism, you'll find a welcoming and inclusive workplace where diversity is celebrated. Teams work closely to create memorable guest experiences, fostering a culture of service excellence. The work environment is as diverse as the industry itself, ranging from bustling hotel lobbies and vibrant restaurants to serene tour destinations. Whether you're working full-time, part-time, or in shifts, there’s a role to fit every schedule.

Competitive Pay and Benefits

The pay in this industry varies based on experience, location, and the type of establishment. Entry-level roles offer a moderate wage, but there’s plenty of room for growth. As you gain experience and specialise, your earning potential increases. Plus, tips, bonuses, and performance incentives can boost your income.

Balancing Work and Life

While the Hospitality and Tourism industry can involve irregular hours and peak seasons, many employers prioritise employee well-being with flexible schedules and paid time off. Career advancement opportunities and continuous skill development contribute to a fulfilling career, helping you maintain a healthy work-life balance.

Join the Excitement!

If you’re ready to dive into an industry that’s as dynamic as New Zealand itself, explore the world of Hospitality and Tourism. With endless opportunities and a chance to make every day an adventure.