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    • Millennium Hotels and Resorts New Zealand | Central Reservations Agent | Palmerston North Millennium Hotels and Resorts New Zealand | Central Reservations Agent | Palmerston North
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    Central Reservations Agent

    Millennium Hotels and Resorts New Zealand

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    Palmerston North
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    Central Reservations Agent

    Millennium Hotels and Resorts New Zealand

    Palmerston North

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    • Millennium Hotels and Resorts New Zealand | Housekeeping | Rotorua Millennium Hotels and Resorts New Zealand | Housekeeping | Rotorua
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    • Millennium Hotels and Resorts New Zealand | Duty Manager | Queenstown
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    Duty Manager

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    $28  -  $31 /hr

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    Queenstown
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    Duty Manager

    $28  -  $31 /hr

    Millennium Hotels and Resorts New Zealand

    Queenstown

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    Auckland

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    • Millennium Hotels and Resorts New Zealand | Sous Chef | Wellington
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    • Millennium Hotels and Resorts New Zealand | Porter | Queenstown Millennium Hotels and Resorts New Zealand | Porter | Queenstown
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    $24  -  $27 /hr

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    Queenstown

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    $28 /hr

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    Chef de Partie

    $28 /hr

    Millennium Hotels and Resorts New Zealand

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    • Millennium Hotels and Resorts New Zealand | Room Attendants | Queenstown Millennium Hotels and Resorts New Zealand | Room Attendants | Queenstown
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    Room Attendants

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    $26 .25/hr

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    Queenstown
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    $26 .25/hr

    Millennium Hotels and Resorts New Zealand

    Queenstown

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    • Millennium Hotels and Resorts New Zealand | Food and Beverage Attendants | Christchurch Millennium Hotels and Resorts New Zealand | Food and Beverage Attendants | Christchurch
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    Christchurch

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    • Millennium Hotels and Resorts New Zealand | CDP | Queenstown
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    CDP

    Millennium Hotels and Resorts New Zealand

    $28  -  $33 /hr

    On Site • Full Time
    Queenstown
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    CDP

    $28  -  $33 /hr

    Millennium Hotels and Resorts New Zealand

    Queenstown

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    • Millennium Hotels and Resorts New Zealand | F&B Attendant | Queenstown Millennium Hotels and Resorts New Zealand | F&B Attendant | Queenstown
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    F&B Attendant

    Millennium Hotels and Resorts New Zealand

    $25 .50  -  $26 .50/hr

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    Queenstown
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    $25 .50  -  $26 .50/hr

    Millennium Hotels and Resorts New Zealand

    Queenstown

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    Millennium Hotels and Resorts New Zealand

    $23  -  $26 /hr

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    Te Anau
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    F&B Attendant

    $23  -  $26 /hr

    Millennium Hotels and Resorts New Zealand

    Te Anau

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    • Millennium Hotels and Resorts New Zealand | Food and Beverage Attendant | Christchurch Millennium Hotels and Resorts New Zealand | Food and Beverage Attendant | Christchurch
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    Food and Beverage Attendant

    Millennium Hotels and Resorts New Zealand

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    Christchurch
      Millennium Hotels and Resorts New Zealand | Food and Beverage Attendant | Christchurch
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    Food and Beverage Attendant

    Millennium Hotels and Resorts New Zealand

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    • Millennium Hotels and Resorts New Zealand | Demi Chef de Partie | Wellington
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    Demi Chef de Partie

    Millennium Hotels and Resorts New Zealand

    $25  -  $27 /hr

    On Site • Part Time
    Wellington
      Millennium Hotels and Resorts New Zealand | Demi Chef de Partie | Wellington
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    Demi Chef de Partie

    $25  -  $27 /hr

    Millennium Hotels and Resorts New Zealand

    Wellington

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    • Millennium Hotels and Resorts New Zealand | Night Porter/Auditor | Queenstown Millennium Hotels and Resorts New Zealand | Night Porter/Auditor | Queenstown
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    Night Porter/Auditor

    Millennium Hotels and Resorts New Zealand

    $25  -  $29 /hr

    On Site • Part Time
    Queenstown
      Millennium Hotels and Resorts New Zealand | Night Porter/Auditor | Queenstown
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    Night Porter/Auditor

    $25  -  $29 /hr

    Millennium Hotels and Resorts New Zealand

    Queenstown

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    Millennium Hotels and Resorts New Zealand

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    Queenstown
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    Millennium Hotels and Resorts New Zealand

    Queenstown

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    • Millennium Hotels and Resorts New Zealand | Senior Chef de Partie | New Plymouth
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    Senior Chef de Partie

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    New Plymouth
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    Millennium Hotels and Resorts New Zealand

    New Plymouth

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    • Millennium Hotels and Resorts New Zealand | Hotel Attendant | Queenstown Millennium Hotels and Resorts New Zealand | Hotel Attendant | Queenstown
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    Hotel Attendant

    Millennium Hotels and Resorts New Zealand

    $23 .15  -  $24 /hr

    On Site • Part Time
    Queenstown
      Millennium Hotels and Resorts New Zealand | Hotel Attendant | Queenstown
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    Hotel Attendant

    $23 .15  -  $24 /hr

    Millennium Hotels and Resorts New Zealand

    Queenstown

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    • Millennium Hotels and Resorts New Zealand | Maintenance Supervisor | Wellington
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    Maintenance Supervisor

    Millennium Hotels and Resorts New Zealand

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    Wellington
      Millennium Hotels and Resorts New Zealand | Maintenance Supervisor | Wellington
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    Millennium Hotels and Resorts New Zealand

    Wellington

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    • Millennium Hotels and Resorts New Zealand | F&B Attendant | New Plymouth Millennium Hotels and Resorts New Zealand | F&B Attendant | New Plymouth
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    F&B Attendant

    Millennium Hotels and Resorts New Zealand

    $25 .50  -  $26 .50/hr

    On Site • Part Time
    New Plymouth
      Millennium Hotels and Resorts New Zealand | F&B Attendant | New Plymouth
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    F&B Attendant

    $25 .50  -  $26 .50/hr

    Millennium Hotels and Resorts New Zealand

    New Plymouth

    On Site • Part Time
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Millennium Hotels and Resorts New Zealand

Central Reservations Agent

  • Posted 2d ago
  • On Site
  • Full Time
Location

Palmerston North

Job Description

  • Join a supportive team in a positive, people-focused work environment
  • Career growth with opportunities across our hotels throughout New Zealand.
  • Enjoy great staff rates at our hotels for yourself and your loved ones


At Millennium Hotels and Resorts New Zealand, creating memorable guest experiences is at the heart of what we do. Our Central Reservations team plays a crucial role in making this happen—helping guests plan their stays, offering expert advice, and ensuring smooth bookings across our hotels throughout New Zealand.

Are you a friendly and approachable individual with excellent communication skills? Do you thrive in a team environment where open communication is encouraged, but can also work independently with self-drive and initiative? If so, we have an exciting opportunity for you within our Central Reservations team in Palmerston North.

What you’ll do

  • Deliver outstanding customer service – Make every guest interaction a positive one, whether it’s over the phone, email, or chat.
  • Handle reservations with precision – Manage bookings, amendments, and cancellations efficiently using Opera.
  • Maximise sales opportunities – Confidently recommend and upsell hotel rooms, packages, and loyalty programmes, using multiple booking channels.
  • Work in a dynamic environment – Adapt to guest needs and changes while staying detail-focused.
  • Be a team player – Work closely with your colleagues, sharing knowledge and ideas.


What we’re looking for

  • Excellent written and verbal communication skills.
  • Strong administrative skills – Accuracy and attention to detail are a must.
  • Friendly, approachable, and team-focused – You thrive in a collaborative environment.
  • Resilient and adaptable – You enjoy working in a fast-paced setting with ever-changing priorities.
  • Hotel reservations or related experience preferred – But if you’re a fast learner, we’d still love to hear from you!
  • Superior computer skills, including the ability to proficiently navigate and manage multiple systems simultaneously with accurate data entry.
  • Availability to work on a rotating roster – This includes weekends and public holidays (because travel never stops!).


What’s in it for you?

  • A supportive and fun team – We work hard but always find time for a laugh.
  • Career growth – With hotels across New Zealand, there’s plenty of room to grow.
  • Hotel discounts – Enjoy special rates across our hotels for you and your loved ones.


Join our team and be part of a dynamic, customer-focused environment. If you are a proactive, self-driven individual with a passion for delivering top-notch service, we invite you to apply now.

Optional: Please include a Video Cover Letter with your application

717546

Desired Soft Skills

  • Customer Service
  • Communication
  • Flexibility
  • Attention to Detail
  • Teamwork
  • Reservation Management
  • Data Entry Accuracy
  • Opera System Proficiency
  • Sales Upselling
  • Multi-System Navigation

Benefits and Perks

  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • ⛑
    Uniform Provided
  • 🍲
    Meals Provided

Job Schedule

  • Shift Work
  • Public Holidays
  • Includes Weekends
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