Customer Reporting Analyst, Christchurch

ONE NZ

Customer Reporting Analyst

  • Posted Today
  • On Site
  • Full Time, Fixed Term Contract
Location

Christchurch


Job Description

Ko mātou tēnei – our organisation
At One New Zealand, our purpose is help create a better-connected Aotearoa, New Zealand. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.



We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.



Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role
As a Customer Reporting Analyst you will be responsible for creating, maintaining, and distributing Customer facing reports that highlight their One NZ usage and spend.



Your will contribute to the continuous improvement of reporting efficiency and effectiveness, ensuring consistent for our Enterprise customer with clear, accurate, and insightful reporting.



This role involves collaboration with various customer facing teams and requires excellent communication and analytical skills.



Please note this is a 6-month fixed term contract

Ko tō mahi – what you’ll do

  • Production of agreed reports to a monthly schedule, on time and accurately
  • Collaboration with wider customer facing teams
  • Continuously seek opportunities to improve reporting processes and tools
  • Answer questions and queries as needed from key stakeholders


Na tōu rourou - what you’ll bring

  • Proficiency in Excel, including some modelling experience
  • Strong analytical and problem-solving skills
  • Excellent time management and organizational skills
  • Ability to work under pressure and meet tight deadlines
  • Desire to learn and adapt to new tools such as Power BI and Power Automate
  • Strong communication and collaboration skills
  • This would be a great opportunity for a recent graduate with strong excel and analytical skills looking for work experience


Nā mātou te rourou – what you’ll get

  • One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.



At One New Zealand, we have a clear purpose to unlock the magic of technology to create an awesome Aotearoa. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.



Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.



Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.


Hard Skills Required

  • Excel Proficiency
  • Data Analysis
  • Reporting Automation
  • Power BI Knowledge
  • Problem-Solving

Soft Skills Required

  • Communication
  • Time Management
  • Collaboration
  • Adaptability
  • Attention to Detail

Benefits and Perks

  • Lifestyle Leave
  • 🤱
    Extended Parental Leave
    Primary carers get 22 weeks of salary top-ups plus 26 days of paid leave upon return, with secondary carers receiving a matching 26 days allowance.
  • 🧕
    Inclusive Workspace
  • 🩺
    Health Insurance
    Enjoy fully subsidised Southern Cross health insurance for you and your immediate whanau, life and terminal illness cover, and free flu shots.
  • Work-Life Balance Support
  • 💼
    Life Insurance
  • 💚
    Counselling Services
  • 🏥
    Subsidised Health Insurance
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🚚
    Relocation Support
  • 💻
    Company Supplied Technology
    Get the latest smartphones with a market-leading plan and laptop sim card, so you can stay connected and productive anywhere.
  • 🖥
    Computer Assistance
  • 📱
    Discounted Phone or Internet Plans
  • Flexible Work
    Flexible working & work from anywhere (most roles): Work from home, flex your hours, and even work up to 20 days offshore in certain countries around the world for the perfect work-life balance.
  • Work Cafe
  • Gender Transition Suport

Job Schedule

  • Shift Work

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