Head of Sales Passenger, Christchurch
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KiwiRail

Head of Sales Passenger

  • Posted 1d ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

  • Lead the sales strategy for iconic Zealand Tourism brands
  • Drive revenue growth and performance across domestic and global markets
  • Inspire & lead a high performing sales trade team



He kōrero mō mātou | About us:

At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.



Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.



He whakamārama mo te tūranga mahi | About the role:


Interislander & Great Journeys New Zealand have ambitious growth targets. To enable our success, we have brought together the marketing and sales teams to create Kiwirail Passenger Marketing & Trade teams. We are seeking leaders with extensive experience, to be able to lead strategic growth that aligns with the business commercial goals.

The Head of Sales Passenger is responsible for leading the passenger trade sales and travel centre teams, driving the sales strategy across both Interislander & Great Journeys New Zealand international and domestic markets. This role ensures revenue growth through effective trade partnerships, B2B relationships, and retail sales while overseeing performance tracking, CRM management, and pricing strategies in collaboration with the revenue team. The Head of Sales Passenger plays a key role in ensuring KiwiRail’s passenger services are represented at trade events, expos, and industry forums, ensuring strong market positioning and sales success.

Key accountabilities include:

  • Developing and implementing passenger sales strategy targeting both international and domestic markets
  • Driving revenue growth; optimising pricing and sales performance and tracking sales performance and insights
  • Leading a number of teams ensuring their high performance and strategic alignments
  • Developing and maintaining strong domestic, trade partnerships and B2B relationships
  • Representing KiwiRail’s passenger services at expos and trade shows
  • Overseeing CRM strategies



Ngā pukenga e rapu nei mātou | What (skills) you will bring:

Knowledge and experience

  • You have 10+ years’ experience in sales leadership, preferably within travel, tourism, or transport sector
  • You have a proven track record in B2B and B2C sales growth
  • You understand trade partnerships, international retail sales, and pricing strategies
  • You have experience managing international sales representatives and trade events
  • You have experience creating strategic plans that align with business strategy and business goals
  • You are skilled in CRM management, performance tracking, and sales reporting



Ways of working / Work-related qualities

  • You are strategic and commercially driven, with a focus on revenue growth
  • You are highly effective in relationship management, working with trade and retail partners
  • You are data-driven, using insights to optimise sales performance
  • You are an exceptional communicator, leading teams and engaging with stakeholders
  • You are highly adaptable, thriving in a fast-paced sales environment
  • You have a current and valid NZ Driver's Licence


Qualifications

You have a degree in business, sales, marketing, or a related field, or equivalent experience
You hold relevant industry certifications in sales, trade partnerships, or revenue management

Nōu te rourou | What's in it for you:

  • Competitive salary plus 4% employer KiwiSaver contribution
  • Professional development opportunities to help you grow and succeed
  • Access to NZ Rail Staff Welfare Trust benefits, including holiday homes, medical support and discounted travel
  • Be part of a diverse and inclusive workplace dedicated to innovation, sustainability and community impact
  • Location options: Wellington, Christchurch or Auckland



Kua rite, kia rite | Ready to Make a Difference?



Rā aukati | Applications Close: Sunday, 27 April 2025

Desired Hard Skills

  • Leadership

Desired Soft Skills

  • Communication
  • Interpersonal Skills
  • Customer Service
  • Marketing
  • Customer experience
  • Tourism business development projects
  • Commercial financial acumen
  • Project lead
  • Digital services and product knowledge

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
    EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards
    The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work
  • Wellbeing Support
  • Extended Annual Leave
  • Sick Leave
  • Bereavement Leave

Job Schedule

  • Shift Work
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