Customer Service Queen,

Girls Get Off

Customer Service Queen

  • Posted today
  • Remote
  • Full Time
Salary

$60  -  $65 k/yr


Job Description

Join Our Team as a Customer Service Queen!

Are you passionate about helping women feel empowered and confident in their pleasure? Are you more often than not the problem-solving friend? Well, well, well, we’re glad we found you because we may just have your dream job.

Who Are We?
We’re known by some as their pleasure Godmother, by others as the brand with hilarious IG posts, and to a few as the creator of the vibrator that their dog thought was a play toy.

For the sake of this ad, we are Girls Get Off. A proudly female-run and owned, sexual wellness brand, all about empowering vulva owners in all things pleasurable, one big O at a time and we mean business when we say no seedy sex shops, no shame and certainly no stigma or taboos.

The Role:
- Answer customer queries via calls and email with warmth, empathy and certainly no shaming
- Manage wholesale accounts with care and precision
- Handle live chat enqiries and follow-ups with keen attention to detail
- Use your computer literacy and organisational skills to keep things running smoothly

Perks and Benefits:
- Competitive salary
- 20 days annual leave + all public holidays
- A unique 1 hour a week “O Break” — a paid hour to pamper yourself, whether with a cup of tea, a moment of private pleasure (sx toys encouraged!), or to book in that much needed D (or V!) appointment.

If you’re ready to help our customers feel seen, supported, and satisfied, apply today!


Hard Skills Required

  • Product Knowledge

Soft Skills Required

  • Teamwork
  • Communication
  • Time Management

Job Schedule

  • Monday to Friday

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