Downer New Zealand
Quality Operational Lead
- Posted Today
- On Site
- Full Time
Location
Palmerston North
Job Description
About Us
At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.
About the Team
- Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure.
- We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors.
- Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.
Job Description
The Opportunity
We are actively seeking a Quality Operational Lead which will be reporting directly to the Network Quality Manager based in Hasting.
- Promoting the safe delivery of quality services to Downer’s Clients, and to its clients’ customers
- Monitoring safe work practices with Downer people and recommending improvements through individual feedback
- Ensure safe working practises. Observe all Health & Safety, driving & company polices
- Providing an independent assessment of the technical quality of the work performed by Downer’s employees and subcontractors to determine the degree to which the specified quality criteria has been met
- Provide an independent assessment of the observed “Service Experience” compared to the “Planned Service Experience” criteria
- Assist with the requirement for continuous improvement in the delivery of Downer’s services
- Assist Downer to create a culture of achieving a high quality and H&S compliance standard by mentoring and working closely with associated parties
- Providing a lead in developing continuous improvement opportunities including product selection/development
- Liaise closely with the sub-contractor tech/ techs to assist with direction & compliance to the required standards to assist the operational Field Manger/ Team leader
- Support Network Quality Manager to achieve quality initiatives & KPIs
What we are looking for
- Level 4 NZQA qualification in Telecommunications preferred, but not essential
- Technical skills, experience and qualifications, as required
- Proven success in a health and safety processes
- Computer literate – Excel, Word & Outlook
- Current clean drivers licence
- Excellent attitude and strong work ethics
- Ability to prepare concise relevant reports
- Excellent interpersonal and positive communication skills
What we offer
- Flexible working environment
- Opportunity for career growth with structured frameworks and supportive-inclusive team
- Competitive Salary and Employee Benefits
- Valued and respected position, with supportive and experienced team
- Work for a major ASX-listed company
About Energy & Utilities…Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
How to apply
Click "Apply" to start your application. We look forward to hearing from you!
Downer does not accept unsolicited resumes, fees, or costs from recruitment agencies, search firms, or third parties. Candidates are welcome to submit their applications via the advertisement.
Soft Skills Required
- Quality Assurance Expertise
- Health & Safety Knowledge
- Technical Reporting
- Telecommunications or Engineering Knowledge
- Computer Literacy
- Communication
- Problem-Solvin
- Leadership
- Attention to Detail
- Interpersonal
Benefits and Perks
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🤱Extended Parental Leave
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🔋Unlimited Annual Leave
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🧕Inclusive Workspace
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💯Employee Mentoring Program
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🩺Health Insurance
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🧠Mental Health Workshops
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💚Counselling Services
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💪Physical Health Workshops
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🌿Wellness Program
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📈Professional Development
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🎉Employee Discounts and Rewards
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🎖Long Service Rewards
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📣Referral Bonuses
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⏰Flexible Work
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Sick Leave
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Bereavement Leave
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Wellbeing Support
Job Schedule
- Shift Work
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