About the role
At Shopify, we are dedicated to pushing the boundaries of innovation in artificial intelligence and machine learning. Our team is focused on developing cutting-edge solutions that harness the power of data to solve complex problems and drive meaningful business impact. We are looking for passionate Machine Learning Scientists to join our team and help us redefine the future of AI.

As a Machine Learning Scientist, you will leverage your expertise in Natural Language Processing (NLP), Large Language Models (LLMs), and AI solutions to design, develop, and deploy state-of-the-art machine learning models. You will work on impactful projects that directly enhance our products and services, ensuring that our AI solutions are not only effective but also ethical and scalable.

Key Responsibilities:

• Design and implement innovative machine learning models, particularly in NLP and LLMs, to address business challenges and improve customer experiences.
• Collaborate with cross-functional teams to integrate AI solutions into our products and ensure seamless deployment.
• Conduct research to explore new methodologies and technologies, staying at the forefront of advancements in machine learning and AI.
• Optimize models for production environments, focusing on scalability, efficiency, and performance.
• Analyze and interpret complex datasets to derive actionable insights that inform product development and strategy.
• Contribute to the academic community through publications and patents, sharing your findings and innovations with the broader field.

Qualifications:

• Proven experience in developing and deploying machine learning models, particularly in NLP and LLMs (e.g., BERT, T5, GPT).
• Proficiency in programming languages such as Python, with experience in ML frameworks (e.g., TensorFlow, PyTorch).
• Strong understanding of AI solution architecture, model optimization, and deployment strategies.
• Excellent analytical skills with the ability to communicate complex ideas effectively.
• This is not a requirement, but many candidates will have Ph.D. or Master’s degree in Computer Science, Data Science, or a related field with a strong focus on machine learning and AI.

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Use AI tools reflexively as part of your fundamental workflow
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work