Company Description
At Lumino, our aim is to deliver a superior patient experience for everyone who visits our practices. Our people are passionate about dentistry and the important part it plays in the health and well-being of New Zealanders.

• As the leading provider of dentistry in the country and with 88% brand awareness, we're the number one choice of dentist throughout New Zealand.
• We invest in our people, with training and resources to keep them at the top of their game.
• We ensure our clinicians and clinical teams receive great training and development opportunities as well as modern equipment and the technology to help them grow professionally.

If you enjoy working with patients and watching them walk out the door loving their smiles, then you will enjoy being part of the team at Lumino the Dentists.

Job Description
As a Receptionist, you will be the face and voice of the practice. A typical day will see you assisting our patients with their enquiries, generating and confirming appointment bookings for our dentists and hygienists as well as patient recalls, payment processing, banking, and other ad hoc administrative duties.

Responsibilities:

• Greet patients in person and over the phone in a friendly and professional manner
• Respond to Patient emails and queries
• Process payments and book appointments
• Maintain accurate patient records and filing systems

This is a Permanent and Part-time role working 28 hours per week:

• Monday: 8:00 am - 5:00 pm
• Tuesday: 8:00 am - 5:00 pm
• Wednesday: 8:00 am - 2:30 pm
• Thursday: 8:00 am - 2:30 pm

The successful candidate must have the flexibility to work late on some Wednesdays and Thursdays until 5:00 pm if required.

Qualifications

• Previous experience as a Dental Receptionist.
• Experience in dictation typing is a must.
• Flexible and Friendly Can Do Attitude.
• Comfortable multi-tasking in a fast-paced environment.
• Ability to adapt and work in different teams.
• Demonstrated reliability and timekeeping.
• Excellent personal presentation.
• Ability to adapt and learn.
• We will provide full support and training
• Warm and positive attitude and team-orientated approach.

Additional Information
Some of our benefits include:

• A large company that offers internal mobility
• Long service benefits
• Discounted Southern Cross health insurance
• Discounts at a range of retailers through Boost Benefits

Applying with Us? Here’s What to Expect!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!