The Business Analyst (BA) plays a critical role in bridging the gap between business needs and technological solutions. This position requires analytical and problem-solving skills to assess business processes, identify areas for improvement, and deliver data-driven recommendations to stakeholders. The BA collaborates with cross-functional teams, gathers and interprets data, and ensures that project requirements align with strategic business objectives.

Key Responsibilities:
1. Requirements Gathering & Analysis:
 Engage with stakeholders, clients, and end-users to understand business needs and
objectives.
 Document and analyze business processes, workflows, and user stories.
 Develop detailed Business Requirement Documents (BRD) and Functional Requirement
Specifications (FRS).
 Use techniques such as interviews, focus groups, process mapping, and surveys to gather relevant data.
 Define key business metrics and performance indicators.

2. Business Process Improvement & Strategy:
 Conduct gap analysis and identify areas for process optimization.
 Recommend improvements and develop innovative solutions aligned with business goals.
 Support business transformation initiatives by ensuring efficiency in workflow processes.
 Conduct impact assessments and risk analysis on proposed changes.

3. Data Analysis & Reporting:
 Perform qualitative and quantitative data analysis to identify trends and insights.
 Develop reports, dashboards, and visual presentations for data-driven decision-making.
 Assist in cost-benefit analysis and feasibility studies for proposed solutions.

4. Stakeholder & Project Management:
 Serve as a liaison between business teams, IT teams, vendors, and external partners.
 Collaborate with developers, designers, testers, and project managers to implement
business solutions.
 Provide clear communication of requirements and updates to all stakeholders.
 Monitor project progress, track deliverables, and ensure timely completion of initiatives.

5. Solution Development & Testing:
 Work with software developers and IT teams to define functional and technical
specifications.
 Assist in developing prototypes and wireframes to visualize proposed solutions.
 Conduct User Acceptance Testing (UAT) and document test cases to ensure system
functionality.
 Provide training and support to end-users for new system implementations.

6. Compliance & Risk Management:
 Ensure business solutions comply with regulatory requirements and industry standards.
 Identify and mitigate potential risks associated with process changes and system
implementations.
 Maintain documentation and audit trails for internal and external compliance purposes.

Required Qualifications & Skills:
Education & Certifications:
 Bachelors degree in Business Administration, Information Technology, Finance, or a related field.
 MBA or relevant Master’s degree (preferred but not mandatory).
 Professional certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA, or Agile/Scrum certifications (preferred).

Technical & Analytical Skills:
 Proficiency in Business Process Modeling (BPMN) and workflow analysis tools.
 Strong understanding of databases, SQL, and data visualization tools (Power BI, Tableau, Excel).
 Experience with project management methodologies (Agile, Scrum, Waterfall).
 Familiarity with ERP, CRM, or other enterprise software solutions.
 Knowledge of software development lifecycle (SDLC) and system analysis.

Soft Skills:
 Excellent communication and interpersonal skills.
 Strong problem-solving and critical thinking abilities.
 Ability to work independently and within a team environment.
 Strong organizational and time-management skills.
 Ability to manage multiple projects and adapt to changing priorities.

Preferred Experience:
 5-7 years of experience in business analysis or related roles.
 Experience in Finance, Healthcare, Technology, Retail, or Government sectors.
 Exposure to AI, automation, and emerging technologies is a plus.

Key Performance Indicators (KPIs):
 Accuracy and completeness of business requirements documentation.
 Efficiency improvements in business processes and cost savings.
 Stakeholder satisfaction and successful implementation of solutions.
 Timely delivery of project milestones and adherence to deadlines.
 Effectiveness of data-driven recommendations and strategic impact.

Career Progression & Growth Opportunities:
 Senior Business Analyst
 Business Intelligence Analyst
 Product Manager
 Project Manager
 IT Business Analyst
 Strategy Consultant

Application Process:
Interested candidates should submit their resume, cover letter, and any relevant project portfolio
Shortlisted candidates will be contacted for an initial interview.

This Business Analyst job description provides a clear, detailed, and structured outline of the role, ensuring alignment with business needs while offering clarity to prospective candidates.

Apply now!