Transactional Implementation Manager
Full time, Permanent role
Based in Auckland OR Wellington

Mō te tūranga | About the Role
As Transactional Implementation Manager you will play an important role in positioning Westpac as the leader in transactional banking solutions in New Zealand. You will be responsible for providing service excellence in managing the establishment of transactional products and services for high value business customers. Your primary customers are businesses and corporates who choose to transition their transactional banking relationship to Westpac and existing customers who choose to make use of additional transactional products and services offered by Westpac.

You will manage the migration of transactional banking products and services for new to bank customers with more complex transactional banking needs (Implementation Projects) to ensure that these types of migrations occur without unplanned business disruption to the customer. You will also manage high volume transaction changes resulting from mergers and acquisitions (DDs, APs etc.)

As a specialist in electronic banking, you are also responsible for the establishment of Corporate Online instances for new and existing customers including:

Customer needs analysis
Assisting the customer with document completion
Assistance the customer with import and export file testing
Providing the customer with training
Assisting the customer during initial round of payments including payroll and creditors if required.
Establishing and maintaining billing profiles

Nā tāu rourou | What will you bring?

Financial Services Industry experience of at least five years combined with Transactional Banking Experience of at least two years
Successful delivery of Project / Implementations in a project manager role
Experience working with business customers
Proven ability to build relationships
Ability to work closely with remote teams spread across different geographic areas

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Growth and development – we provide opportunities for development and promote internal mobility
Recognition - we recognise and reward our star performers
School holiday subsidy - help you balance work and family during school holiday
2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:
5 April 2025

Transactional Implementation Manager

Westpac New Zealand

Transactional Implementation Manager

Westpac New Zealand

Auckland

Westpac New Zealand

Transactional Implementation Manager

Location

Job Description

Soft Skills Required

Benefits and Perks

Additional Compensations

Job Schedule

Company Video

Transactional Implementation Manager

Westpac New Zealand

Transactional Implementation Manager

Westpac New Zealand

Auckland

Westpac New Zealand

Transactional Implementation Manager

Location

Job Description

Soft Skills Required

Benefits and Perks

Additional Compensations

Job Schedule

Company Video

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