Compass Group
Operations Manager (Hospitality) - Public Healthcare
- Posted 1d ago
- On Site
- Full Time
Location
Christchurch
Job Description
- Lead a dynamic team in a critical healthcare environment.
- Make a real impact by ensuring high-quality food services for patients and staff.
- Grow your career with opportunities for professional development within a global company.
He angitūtanga / The opportunity:
Lead and manage the day-to-day operations of food services at Te Toka Tumai Auckland, including in-hospital patient meals, meals on wheels, catering, and retail outlets. Represent Compass Group NZ and Health New Zealand \ Te Whatu Ora by delivering high-quality services that meet client needs and contractual obligations. Drive continuous improvement and ensure compliance with statutory requirements and performance standards.
Ko o kawenga / Your responsibilities:
- Provide direction and guidance to employees and clients, ensuring work is carried out in accordance with contractual and business KPIs.
- Develop and maintain strong relationships with key stakeholders, attending regular meetings to ensure clear communication and process improvement.
- Deliver high-quality services and products in line with contractual and legislative guidelines, conducting weekly ward-based visits and client meetings.
- Manage recruitment, selection, and training of staff, ensuring compliance with Compass Group Training Programme and Whanganui DHB policies.
- Ensure health and safety compliance, maintaining a safe and secure workplace and adhering to Compass HSEQ systems and procedures.
He kōrero mōu / About you:
- Previous leadership experience in a food service environment with proven success in managing teams.
- Thorough understanding of food hygiene/safety practices and regulations, with strong commercial acumen.
- Ability to form productive relationships with clients and individuals from diverse backgrounds.
- Business or degree qualifications, with knowledge of Occupational Health, Safety, and Environment principles.
- Computer literate, with the ability to use IT systems to maintain efficient operations.
Nga painga / Benefit & Perks:
- Enjoy competitive pay plus bonuses and comprehensive benefits.
- A key leadership role within a dynamic, growth-focused sector.
- The opportunity to lead and shape a high-performing team.
- Career development and growth within the global Compass Group framework.
- A supportive and collaborative work environment.
- The chance to be part of a leading organisation in the industry.
- Exclusive discounts on medical insurance, banking services, hotels, and more.
- Experience our supportive culture with flexible working options and Employee Assistance Programmes.
Mo matou / About us:
- We are New Zealand's leading and largest food and support services provider across multiple industries.
- Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, and ESS manage these industry sectors.
- We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
- Our people are awesome, they breathe life into our brands and make great things happen!
- Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
- We are an equal-opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
- Successful candidates will pass criminal record check clearance. Applicants should have NZ residency or a valid NZ work visa.
Hono mai / Join us! Don't miss out on this unique opportunity - Click 'Apply' Now!
For any recruitment queries, please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz
Great People, Real Opportunities
Hard Skills Required
- Food Safety & Hygiene Compliance
- Business & Financial Acumen
- Knowledge of Healthcare Catering
- Staff Recruitment & Training
- IT & Operational Systems Proficiency
Soft Skills Required
- Leadership
- Communication
- Problem-Solving
- Time Management
- Adaptability