Kinetic Recruitment
Customer Service Representative
- Posted 1d ago
- On Site
- Full Time
Location
Auckland
Job Description
Ready to launch your career into something out of this world?
Join a fast-growing global engineering powerhouse that creates cutting-edge solutions for some of the world’s most critical industries — from food and beverage to automotive, pharmaceuticals... and even space!
About Us:
We’re all about innovation. Our highly engineered products help optimise and automate manufacturing, making factories and warehouses smarter, safer, and more sustainable.
With a footprint in over 30 countries, our mission is simple; to solve the worlds toughest engineering challenges through innovation, collaboration, and excellence
The Role:
As our newest Customer Service Representative, you’ll be the friendly face and helpful voice for our valued clients. No two days are the same!
Your day-to-day will include:
- Be the first point of contact for our customers assisting walk-in’s and phone-in customers with orders, and product enquiries.
- Working closely with our awesome sales team on quotes, pricing, and order deliveries.
- Manage and track customer orders, shipments and service requests with precision.
- Help improve our processes – we value your ideas!
- Keeping our CRM system humming smoothly.
- Providing all-round support to keep the office running like a well-oiled machine
You’ll Be a Great Fit If You Have:
- A passion for people and a laser-sharp focus on customer satisfaction
- Tech- savvy with Microsoft tools and CRM systems – (salesforce, propeller even better but not essential).
- Clear confident communication is key.
- industry experience or an interest in; engineering, manufacturing, or automotive.
- A team spirit with a global mindset.
Benefits:
- Free car parking
- A day off for your birthday – because you deserve it!
- A modern, open-plan office that’s bright, welcoming, and buzzing with energy
- Opportunities for career progression reporting into our Brisbane Office.
- A supportive, down-to-earth, and friendly team
- Opportunities to attend trade nights, seminars, and promotional events
- Company and sales bonus on offer
This isn’t just a job, it’s a chance to grow with a global leader and be part of a team that genuinely values your contribution. click apply today
Reference
62751
Desired Soft Skills
- Communication
- Order Management
- Inventory Management
- Administrative Skills
- CRM Systems
- Customer Service
- Enthusiasm & Positivity
- Strong Work Ethic
- Team Player
Benefits and Perks
-
❤Care and Appreciation
-
🏎Competitive Salary
-
🅿Free Parking
Job Schedule
- Monday to Friday