Client Delivery Manager, New Zealand

Client Delivery Manager Jobs in New Zealand

BNZ

Delivery Manager

  • Posted yesterday
  • On Site
  • Full Time
Location

Auckland


Job Description

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us

This is an exciting opportunity for a  Delivery Manager  to join our Customer, Product & Services team. The role will focus on collaboration with key stakeholders (Customer facing business units, Operations, Customer Product & Services, Risk and Technology) to understand the problem or opportunity to hand, and agree on the desired outcomes, determine solution options, and then facilitate decision making.

This is a hybrid role with three days in the office.

Mō te Tūranga | About the Role 

We sat down with our Delivery Team Lead, who let us know the following about the role.

What is the team culture and environment like?

The team is always supportive and friendly, we enjoy working collaboratively to achieve desired outcomes. There is a broad skillset across existing team members which will also help with career growth in various avenues.

What are day to day tasks the person in this role will complete?

  • Developing and managing a delivery plan and tracking progress to milestone.
  • Stakeholder engagement to progress delivery - online, face to face, written and verbal.
  • Draft recommendation papers with succinct articulation to the appropriate audience: options papers, information pages and communications.
  • Process, system or data analysis to support decision making.
  • Risk assessment and management - risks, controls, obligations, mitigation, and documentation of these in our risk system.
  • Information gathering, analysis, filtering and be able to condense this down to key material points.


What is your management style?

I like to give my team plenty of autonomy but provide guidance up front and always make time for a discussion if needed. I'm available as an escalation and to provide support to remove roadblocks.

What will success look like for the candidate in this role? 

Building a broad network of strong relationships with key project stakeholders across the organisation.

What attributes will this person display to be successful in this role?

To be successful in this role the candidate needs superior communication skills - written and verbal. Be comfortable facilitating a meeting with a focus to drive outcomes in a respectful and professional way. Key requirements for this role are;

  • Highly organised and self-driven who enjoys operating in ambiguity.
  • Delivery, Product and change management experience.
  • Experience with process automation and system integration.
  • Hands-on-experience with project management and Agile processes.
  • Proven stakeholder engagement and communication skills - written and verbal.


Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand 

For internal reference: Please note this role is a Hay 16.

Due to the Christmas shutdown period, shortlisted candidates will be contacted from 20 January 2025.


This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”


Hard Skills Required

  • Project Management
  • Agile Processes
  • Risk Assessment
  • Process Automation
  • System Integration

Soft Skills Required

  • Superior Communication
  • Stakeholder Management
  • Organisational Excellence
  • Problem-Solving Skills
  • Adaptability to Ambiguity

Benefits and Perks

  • 🌿
    Wellness Program
  • 💯
    Employee Mentoring Program
  • 🏘
    Work from Home
  • Work-Life Balance Support
  • 📣
    Referral Bonuses
  • 📈
    Professional Development
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 📱
    Discounted Phone or Internet Plans
  • 🩸
    Free Period Products
  • Flexible Work
  • 🏎
    Competitive Salary
  • 🩺
    Health Insurance
  • 🧕
    Inclusive Workspace
  • 🎉
    Employee Discounts and Rewards
  • 🏛
    Fully Paid Jury Service
  • 🤱
    Extended Parental Leave
  • 🏥
    Subsidised Health Insurance
  • Uniform Provided
  • 💼
    Life Insurance
  • 🚶
    Ease Back to Work

Job Schedule

  • Monday to Friday

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