Exceptional People, Exceptional Care

Location: Radius Care Support Office, 56 Parnell Road, Parnell, Auckland

Hours of Work: Full time, Monday to Friday, 8:00AM - 4:30PM (flexible)

The primary role of this position is to carry out various administrative and financial tasks for the organization, ensuring the smooth operation of our Accounts Receivable processes. Due to the nature of the business, the billing process is complex (with different billing parties and pricing structures), so we are looking for someone with significant experience working in an Accounts Receivable environment. Experience in the aged care industry or health care environment would be an advantage.



Key tasks for this role include:

This role is a key member of the Support Office team and responsible for the provision of high-quality accounts receivable services. You will be responsible for the efficient and accurate processing of invoices for various Radius Care Home residents, generating monthly statements, reconciliation of customer accounts, and engaging with both family members, residents and Government Departments.

Your main responsibilities will be:

• Control and manage the Accounts Receivable Ledger for the assigned Care Homes.
• Handle complex weekly and month-end billing across multiple billing streams.
• Manage the Aged Trial balance and report on overdue or credit balances.
• Daily processing of admissions, moves, additions, and changes for residents in the allocated Care Homes.
• Review Admission Agreement Documentation to ensure legal requirements are met.
• Make inbound and outbound calls to Care Homes and residents and/or their families.
• Manage and process large volumes of data.
• Generate reports from the Resident Information Management system and provide billing reports.
• Provide month-end reconciliations and ensure accurate and timely reporting.
• Collaborate with the Team Leader on projects and initiatives to develop business efficiencies within the Accounts Receivables team.

What we are looking for:

• 3 years' experience as Accounts Receivable
• Experience working with complex billing methods and different billing parties/pricing structures.
• Proficient in Excel (at least intermediate level) and able to quickly learn new systems.
• Excellent numerical and analytical skills
• Great telephone manner and sensitivity to the concerns of residents/relatives
• Good relationship building skills
• Excellent time management
• Strong attention to detail
• Previous experience with billing to Health NZ, MSD, DHBs and ACC are an advantage

What we offer:

• Access to discounts and benefits via our Staff App with over 40 retail outlets
• Southern Cross corporate discount
• EAP (Employee Assistance Programme)
• Flexible starting and finishing hours (8 hours per day)
• One working from home day per week (after training period)
• Supportive and collaborative work environment.
• Opportunities for professional development and growth.

If you are a detail-oriented professional with a passion for helping others and a strong background in accounts receivable, we would love to hear from you!



Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 23 locations nationwide, employing over 1600 staff and providing professional aged care for more than 1700 residents. We are one of the leading health care providers in New Zealand.

Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, sexual orientation, and religious beliefs; we value the experience that you will bring to our organisation.

E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki , kia haumaru , kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou , ngā kaitono kātoa. Āhakoa nō hea koe , āhakoa te pakeke , tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa.

Apply Now!