Date: 22 Apr 2025
Location: Central Auckland, NZ, 1010
Company: Auckland Council

He angitūtanga: The opportunity
Special Projects | OSCAR – Pools and Leisure

Auckland Council’s Pools and Leisure department play a key role in the health, wellbeing, and vibrancy of communities across our city. We are committed to delivering inclusive, accessible, and high-quality services that support active lifestyles, community connection, and local identity. If you are passionate about enhancing programme operations and ensuring high standards of delivery, join us to review, streamline, and enhance the OSCAR and Holiday programme operations. Aligning with Te Kahui Kahu guidelines and Health Safety and Wellness policies, you will lead and support the implementation, training, and embedding of new policies, procedures, systems, and practices to ensure excellence in service delivery.

In this role, you will engage with support staff, Centre Managers, Leads, and administration staff to develop a comprehensive understanding of current systems and identify opportunities for improvement. Your insights will be crucial in reviewing customer feedback and conducting competitor analysis to enhance our customer experience and service delivery.

You will also have the opportunity to present your improvement recommendations to the Lead Team and lead the development and implementation of various initiatives. This includes training staff, assisting with system improvements, and communicating with internal and external stakeholders to ensure a high level of compliance and operational excellence.

This is a fixed-term, 6-month role. You will be based at Albert Street, Auckland Council Building but will be required to visit different Pools and Leisure Centres as needed.

He kōrero mōu: About you
Passionate about making a difference and enjoying working with people, your ability to analyse programme performance and guide future decision-making will be invaluable in ensuring the success of our service delivery.

Operating independently, visiting various venues to assess and practice OSCAR programs, as well as adept at refreshing policies and delivering training in a stand-alone role, your skills are crucial. Building strong relationships with Centre Managers and staff is essential for the successful implementation of new systems and practices. A proactive approach ensures effective management and support for the continuous improvement of our programmes.

We are looking for someone who:

• Have a strong understanding of the Te Kāhui Kāhu Standards for OSCAR Providers
• Minimum of 5 years’ experience in leadership in OSCAR or similar programming
• Prior experience in managing change and implementation across multi-site operations
• Experienced in developing policy and procedures
• Knowledge of Microsoft office products

Ngā āhuatanga kei a mātou: What we offer
You’ll join a passionate and values-driven team committed to building stronger, healthier communities. At Auckland Council, you’ll be empowered to lead change and shape the future of recreation and wellbeing in Aotearoa’s largest city.

In return for your dedication, we offer:

• A flexible and supportive work environment - This is a hybrid position
• Ongoing professional development and leadership growth opportunities
• A diverse and inclusive workplace where you can thrive
• Access to a range of benefits including discounted Leisure Centre membership
• Employer Kiwisaver contributions additional to base salary

Ehara taku toa, he takitahi, he toa takitini –
My success is not mine alone, but the success of many.

Me Tono Ināianei!: Apply Now!
Salary Range: $90,000 – $110,000 depending on experience
Application closes: Sunday 4th May 2025 at 23:59
Position Description: Special Projects | OSCAR

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

This position is deemed a safety sensitive position. As such applicants will be required to undergo police vetting a prior to commencing employment.