Metlifecare
Modern Workplace Lead
- Posted Today
- On Site
- Full Time
Location
Auckland
Job Description
- Lead the strategy and delivery of end-user computing technologies across our villages
- Competitive salary, bonus, and extensive benefits
- Join a growing industry with exciting digital transformation initiatives
About the Role
As our business continues to grow, we are seeking an experienced Modern Workplace Lead to drive the strategy, architecture, and delivery of Microsoft 365, endpoint management, collaboration tools, and desktop infrastructure across our village network.
Reporting to the Head of IT Services, this role blends technical leadership with stakeholder engagement, ensuring secure, reliable, and innovative workplace solutions that enhance staff productivity and support resident care.
Based in our Newmarket Support Office, we support a hybrid working model, allowing you the flexibility to balance remote and office work.
Key Accountabilities
- Lead the design, implementation, and optimization of workplace technologies, including Microsoft 365, Windows, Teams, SharePoint, and other cloud services.
- Drive the adoption of modern endpoint management using Microsoft Intune and MDM to enhance security, compliance, and user experience.
- Ensure a secure, scalable, and well-managed workplace environment by implementing identity management, access control, and data protection strategies.
- Work closely with business units to align workplace technology with organizational needs, driving innovation and efficiency.
- Partner with IT teams and vendors to deliver high-quality workplace services and continuous improvement initiatives.
- Champion the adoption of self-service capabilities, automation, and collaboration tools to improve user experience and efficiency.
About You
With 7+ years of experience in workplace technology operations, you are a hands-on technical leader with a strong focus on security, service management, and innovation. You are:
- Experienced in managing Microsoft 365 administration, endpoint security, and modern workplace solutions.
- Skilled in device management, with expertise in Microsoft Intune, Windows deployment, and application security.
- Strong in problem-solving, with an operational mindset and a passion for continuous improvement.
- A confident communicator who can engage with stakeholders, vendors, and end-users to drive technology adoption.
- Familiar with service management best practices, including incident resolution, change management, and automation.
- Holding relevant Microsoft certifications (highly desirable).
About Us
Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves. Metlifecare currently operates over 36 villages located around New Zealand and employs over 2000 staff.
Staff Benefits Include:
- 3 paid wellness days per annum
- 1 paid day of leave to celebrate your birthday each year
- Health Insurance - automatic cover free to all permanent staff
- 26 weeks of parental leave on full pay and 5 days paid leave for partners
- KiwiSaver payments continued for those opted in over the age of 65 years
- Employee assistance program (EAP)
- Refer a friend incentive of up to $1500*
- Access to thousands of online training modules and courses from some of the world's leading learning specialists
- Education, Development and Training Support
How to Apply
Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home
Not sure if this role is for you but interested in what else Metlifecare has to offer? Then please visit our careers page www.careers.metlifecare.co.nz/home to see our other current vacancies.
Follow us on our socials @metlifecarecareers
Please note that identification and work eligibility documentation is required with your application.
Hard Skills Required
- Gerontological Care
- Clinical Management
- Quality Assurance
- Registered Nurse Certification
- Aged Care Experience
Soft Skills Required
- Communication
- Team Leadership
- Relationship Building
- Strategic Planning
- Performance Management
Benefits and Perks
-
🎂Birthdays Off
-
🩺Health Insurance
-
💼Life Insurance
-
💚Counselling Services
-
🌿Wellness Program
-
🏥Subsidised Health Insurance
-
🛂Visa Sponsorship
-
🏎Competitive Salary
-
🎉Employee Discounts and Rewards
-
📣Referral Bonuses
-
🏆Performance Bonus
-
💻Company Supplied Technology
-
⛑Uniform Provided
-
⏰Flexible Work
-
All these are for permanent staff and include Kiwisaver payments continued for those opted in over the age of 65 years
Job Schedule
- Shift Work
zeil.com